Contractors’ Warehouse —
Accounts Receivable Associate

Position Purpose:

The Home Depot Rental Accounting team is looking for a skilled accounts receivable specialist to join the team to analyze accounts receivable as well as process, track, and record payments in an accurate, efficient, and timely manner. The accounts receivable specialist will be required to make decisions that have a significant impact on daily financial transactions and help maintain relationships with our valued partners.

Objectives of this role include supporting the company through continual process improvement and utilizing systems to record payments and reconcile customer accounts. Communicating discrepancies to management team, identify slow-paying customers, and recommend collection candidates. To strengthen and grow relationships with customers by communicating and discussing past-due accounts. Exercise integrity and confidentiality through financial reporting and comply with national and local financial laws and requirements.

Key Responsibilities:

• 40% – Record bank deposits by retrieving cash receipts from bank and deposits to lockbox. Also update and distribute cash receipt logs, post cash and credits to accounts receivable sub-ledger, and support other accounting and finance team members. After transactions are posted, consider and question abnormalities using independent thinking to resolve issues prior to customer contact.

• 35% – Analyze accounts receivable records to ensure aging report is accurate, credits and collections are applied, uncollectible amounts are addressed, and miscellaneous differences are cleared.

• 15% – Evaluate customer accounts after preparing monthly customer statements. Manage customer accounts by making telephone calls and sending emails.

• 10% – Prepare and organize daily spreadsheet for all customer credit card transactions and distribute to invoicing team.

Direct Manager/Direct Reports:

• This Position typically reports to the Accounting Supervisor or Manager

• This Position has 0 Direct Reports

Travel Requirements:

• Typically requires overnight travel less than 5% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be at least 18 years old

• Must be legally permitted to work in the United States

Preferred Qualifications:

• Working knowledge of Microsoft Office Suite

• Demonstrated ability to collaborate and work effectively with cross-functional teams

• Ability to draw accurate conclusions from financial documentation

• Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers

• Excellent written and verbal communication skills

• Strong mathematical and analytical skills

• Understanding of basic principles of finance, accounting, and bookkeeping

• Superb time management and detail orientation

• Ability to keep company and customer information confidential

• Proficiency with Great Plains and Microsoft D365

• Experience in accounts receivable

• Experience in driving process improvement

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of an associate's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

• The knowledge, skills and abilities typically acquired through the completion of an associate's degree program or equivalent degree in a field of study related to the job.

Minimum Years of Work Experience:

• 1

Preferred Years of Work Experience:

• 1

Minimum Leadership Experience:

• No previous leadership experience

Preferred Leadership Experience:

• No previous leadership experience

Certifications:

• None

Competencies:

• Action Oriented

• Collaborates

• Plans and Aligns

• Situational Adaptability

• Communicates Effectively

• Customer Focus