Online Assessment

You do not need to be present in the store to apply for a job or take the assessment. We want you to do your best, so we recommend you take the assessment where you are free of distractions and can focus on the questions to answer them to the best of your ability.

Additional Assessment Details:

  • You have 96 hours to complete the assessment, but it should only take about 20 minutes. You may stop and restart as many times as needed during your 96-hour timeframe.
  • For Store/Merchandising roles, there are 11 video-based question scenarios and 16 multiple-choice questions. For Supply Chain roles, there are 8 video-based question scenarios and 10 multiple-choice questions.
    • For video-based scenario questions, you will be asked to indicate what you are most and least likely to do for each scenario.
    • For the multiple-choice questions, you will be asked to select a response that best reflects your experiences and preferences.
  • Assessment questions focus on:
    • Customer Service and Sales: How you approach sales and customer specific situations (only assessed for Store/Merchandising roles).
    • Adaptability and Learning Orientation: Learning new things in an ever-changing environment.
    • Responsibility and Dependability: Being dependable and completing job tasks reliably and in a timely manner.
    • Teamwork: How you work with others (e.g., coworkers, supervisors).
    • Safety and Thoroughness: How careful you are when completing tasks.
    • Initiative: How you approach responding to important or urgent tasks or problems.

Screenshots with sample questions are shown below to demonstrate the two question types:

When we ask your most recent manager, how quickly will they say you respond to customer requests?
Your manager created a new policy you think will slow down your work. What would you most likely do?

Please note that for questions that ask how you would approach a situation at work, you can think of situations where you have approached tasks at school or volunteer opportunities when responding to the question.

  • The first part of the assessment includes video-based scenarios with audio. Captions are available if you are unable to listen to the sound. The second part of the assessment is entirely text-based and does not require sound or video players to complete the questions.
  • The assessment platform is mobile-enabled and compatible with a variety of assistive software technologies.
    • The screen reader software we most regularly test with are JAWS and NVDA, but we expect that most screen readers will work on the tests.
    • The platform also has multiple contrast options that you can choose from which may help with visual processing.

If you need help to complete the assessment or any other part of the application:

  • You may partner with a Job Coach, vocational rehabilitation coach, and/or a support person (such as a parent) to assist in completing the application and the assessment.
  • You may also request The Home Depot’s assistance by emailing myTHDHR@homedepot.com and sharing what kind of assistance you need to complete the application and the assessment.
  • If you believe that a disability could negatively affect your performance on The Home Depot’s assessment, you may also request an alternative to the assessment by emailing myTHDHR@homedepot.com . Please explain your disability-related situation so that The Home Depot can explore potential alternatives that would accurately evaluate your ability to do the job, with or without an accommodation.

If your application is selected, you may be contacted by email and/or phone to participate in an interview. If assistance is needed to participate in the interview process, please email myTHDHR@homedepot.com and provide specific details outlining what is needed to assist during the interview process so we can explore accommodation options.

Any accommodations requested or received for the purpose of completing the assessment or interview process are not considered as any part of the selection process and are not disclosed to hiring managers, unless otherwise apparent.

The Home Depot is committed to being an Equal Opportunity Employer, offering opportunities to all job seekers, including individuals with disabilities. For more information, please visit the THD Disability Assistance page .

Thank you for your interest in joining The Home Depot!

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