Online Assessment

You do not need to be present in the store to apply for a job or take the assessment. We want you to do your best, so we recommend you take the assessment where you are free of distractions and can focus on the questions to answer them to the best of your ability.

Additional Assessment Details:

  • There are 53 questions on the assessment.
  • The assessment must be completed within 72 hours after starting it. You may stop and restart the assessment as many times as you like within the 72-hour time frame.
  • You will be asked to indicate your level of agreement with various statements.
  • Assessment questions focus on:
    • Professional Experience: Your previous work or school experience.
    • Customer Focus: How you would interact with customers and others in a retail environment
      • Note: Responses to these questions allow you to be considered for multiple In-Store and Distribution Center hourly roles, including Store and MET, without needing to retake the assessment for each job application.
    • Responsibility: The extent to which you are dependable and complete job tasks reliably and in a timely manner.
    • Learning Potential: Your willingness and ability to learn new things in our ever-changing environment.

Screenshots of sample questions are shown below:

When we ask your most recent manager, how quickly will they say you respond to customer requests?
Your manager created a new policy you think will slow down your work. What would you most likely do?
Which of the following best describes your approach to a new task? You prefer to (fill in the blank)
When we ask your most recent manager, how will they describe your ability to interact professionally with others?

Please note that for questions stated as ‘When we ask your most recent manager…’ you may instead think of how a similar person who assigns you work, such as a project lead or teacher/instructor, might respond to the question.

  • The assessment is entirely text based and does not require sound or video players to complete the questions.
  • The assessment platform is mobile-enabled and compatible with a variety of assistive software technologies.
    • The screen reader software we most regularly test with are JAWS and NVDA, but we expect that most screen readers will work on the tests.
    • The platform also has multiple contrast options that you can chose from which may help with visual processing.

If you need help to complete the assessment or any other part of the application:

  • You may partner with a Job Coach, vocational rehabilitation coach, and/or a support person (such as a parent) to assist in completing the application and the assessment.
  • You may also request The Home Depot’s assistance by emailing and sharing what kind of assistance you need to complete the application and the assessment.
  • If you believe that a disability could negatively affect your performance on The Home Depot’s assessment, you may also request an alternative to the assessment by emailing . Please explain your disability-related situation so that The Home Depot can explore potential alternatives that would accurately evaluate your ability to do the job, with or without an accommodation.

If your application is selected, you may be contacted by email and/or phone to participate in an interview. If assistance is needed to participate in the interview process, please email and provide specific details outlining what is needed to assist during the interview process so we can explore accommodation options.

Any accommodations requested or received for the purpose of completing the assessment or interview process are not considered as any part of the selection process and are not disclosed to hiring managers, unless otherwise apparent.

The Home Depot is committed to being an Equal Opportunity Employer, offering opportunities to all job seekers, including individuals with disabilities. For more information, please visit the THD Disability Assistance page .

Thank you for your interest in joining The Home Depot!



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