Contractors’ Warehouse —
Manager, Pro Merchandising – D28I, D25S, D25H

Position Purpose:  

The Manager, Pro Merchandising Trades is responsible for supporting execution of a comprehensive go-to-market strategy for an assigned category tailored to the unique needs of Pro customers in the trades. This role is focused on vendor management, Pro merchandising strategy, assortment planning, field support, and partnering with the core merchandising team to ensure product offerings and strategies align with professional contractors in the trades sector. The Manager, Pro Merchandising Trades will be detail-oriented and capable of managing multiple tasks to help drive business growth and optimize category performance.

Key Responsibilities:

• 15% Assortment Selection – Execute business review of category on a regular basis to determine changes to product mix and better optimize Pro assortment within Flatbed Distribution Centers and Direct Fulfillment Centers. Partner with IPR and core merchandising to ensure product is available to support Outside Sales initiatives.

• 20% Cross-Functional Communication and Support – Partner with core merchandising to ensure assortment, inventory, and pricing strategies are aligned to support the complex Pro purchase. Provide excellent customer service by responding to outside salesforce with a sense of urgency. Collaborate with the outside sales team to understand Pro customer needs and provide tailored product solutions.

• 15% Financial Planning & Management – Implement financial strategy and cost structure in partnership with Pro Merchant and sets pricing.

• 25% Pro Merchandising Strategy Execution – Assist Pro Merchant in developing strategy for trades categories in partnership with Pro Merchandising leadership to best sell, source, and deliver the whole project for Pro customers. Develop and deliver product knowledge training and support supply chain initiatives

• 25% Vendor Relationship Management – Assist in maintaining supplier relationships for trades categories to provide the outside sales team with best-in-class product offerings for Pro customers. Support the Pro Merchant in negotiating terms and optimizing product selection and pricing.

Direct Manager/Direct Reports:  

• This Position typically reports to Pro Merchant

• This Position has 0 direct reports.

Travel Requirements: 

• Typically requires overnight travel 5% to 20% of the time.

Physical Requirements:  

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.

Working Conditions: 

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications: 

• Must be eighteen years of age or older.

• Must be legally permitted to work in the United States.

Preferred Qualifications:

• Working knowledge of Microsoft Office Suite

• Demonstrated ability to collaborate and work effectively with cross-functional teams

• Ability to draw accurate conclusions from financial documentation

• Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers

• Excellent written and verbal communication skills

• Demonstrated experience in merchandising, retail planning, and inventory management

• Understanding of the needs and dynamics of Pro customers in plumbing, electrical, and other trades

• Comprehensive understanding of relevant products to make purchasing decisions

• Experience managing a large number of regional and national suppliers simultaneously

• Proven analytical and execution skills in a merchandising or retail environment

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Minimum Years of Work Experience:

• 3

Preferred Years of Work Experience:

• 4

Minimum Leadership Experience:

• No previous leadership experience

Preferred Leadership Experience:

• No previous leadership experience

Certifications:  

• None

Competencies: 

• Action Oriented

• Collaborates

• Communicates Effectively

• Customer Focus

• Drives Results

• Financial Acumen

• Strategic Mindset