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Contractors’ Warehouse —
Product Management Manager (Enterprise Product Strategy)
Location – Atlanta, GA
Job ID – Req132674
Category – Technology
Apply By – Applications are accepted on an ongoing basis
Location – Atlanta, GA
Job ID – Req132674
Category – Technology
Company Overview
What’s the best place we’ve ever built? The place where we work. At Home Depot, our goal is to provide the highest level of service, the broadest selection of products, and the most competitive prices. As the world’s largest home improvement specialty retailer, we operate more than 2,200 retail stores across North America. And each of our associates are focused one thing — helping our customers build and improve their homes, businesses, and ultimately their lives.
Position Purpose:
We're seeking a Product Management Manager to lead internal learning programs and products in support of a world-class technology organization. As the chief evangelist and strategist for these learning programs you'll shape the program's future, aligning it with our organizational goals while fostering cohesion across partners and stakeholders across The Home Depot's Technology group. This role demands a customer-centric approach, strong collaboration skills, and the ability to develop and deliver engaging learning programs that elevate the value and quality of the technology solutions we build for our customers and associates. You'll be at the forefront of driving innovation and showcasing the program's impact. If you're passionate about learning, strategy, and making a lasting difference in an organization, we want to hear from you.
Key Responsibilities:
- 30% Strategy & Planning:
- Looks across product teams and feature sets with a focus on alignment and dependencies
- Gains a thorough understanding of customer and associate needs, both existing and potential, and uses that knowledge to help deliver enterprise products that provide Home Depot customers and associates with an unparalleled shopping experience
- Translates business goals and end user needs into product strategy and clearly communicates direction and product priorities to the product team and business partners
- Meets with users and stakeholders as needed to understand processes, pain points and system waste in order to identify where to improve the user experience
- Determines value to the business of anticipated product updates
- Identifies goals, metrics and appropriate analytics to measure the performance of products and continually makes recommendations and refinements to products based on learnings
- 40% Delivery & Execution:
- Reviews recommended solutions and work of product team to ensure products are aligned with company, stakeholder and end user priorities
- Documents, reviews and ensures that all quality and change control standards are met
- Removes roadblocks and obstacles that may impair product teams to help ensure delivery of the product in order to meet strategic, financial and technical goals
- Receives and prioritizes incoming requests from business partners and stakeholders while keeping in mind the business strategy, product vision and user needs
- Provides regular updates to leadership regarding progress of products within portfolio
- 30% People:
- Provides leadership, mentoring and coaching to Product Managers
- Attracts, retains and develops top talent to build a world class Product Management Team
- Conducts annual and mid-year reviews, reviewing individual development plans and providing performance feedback
- Fosters collaboration with team members (Product Management, Engineering, UX, etc.) to drive value and identify and resolve impediments
- Acts as a proponent of modern software development practices
- Advocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs
- Works with the product team to continuously assess progress, disseminate lessons learned and understand next steps
- Manages cross functional team and stakeholder expectations to execute on product strategy and provides education to requestors to determine prioritization based on tangible benefits and/or user experience
- Guides more junior team members in strategy, alignment, analysis and execution tasks
- Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)
Direct Manager/Direct Reports:
- Typically reports to the Product Management Sr. Manager, Technology Director or Sr. Director.
Travel Requirements:
- Typically requires overnight travel 5% to 20% of the time.
Physical Requirements:
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
Preferred Qualifications:
- 5-7 years of relevant work experience
- Proficiency in working as a Product Manager in a modern software development based enterprise environment and overseeing multiple products
- Proficiency in modern software development product management practices and agile methodologies, test driven development, and continuous deployment
- Proficiency in working in a fast paced, fluid environment where priorities shift on a regular basis
- Proficiency in communicating with and influencing functional and technical team members at all levels in the organization
- Proficiency in working as part of a collaborative, cross-functional, modern software design and development team
- Proficiency in creating, prioritizing and accepting epics and user stories
- Proficiency in conducting user research and testing to understand needs
- Proficiency in identifying goals, metrics and analytics to measure product value
- Experience conducting competitive research and analysis
- Experience guiding more junior team members through Product Management fundamentals in a professional setting
- Experience balancing workloads across teams
- Proficiency in active listening communicating at all levels (Executive Leadership Team, store associates, etc.) while gracefully managing expectations of multiple stakeholders
- Experience managing and growing team members in a professional setting
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Minimum Years of Work Experience:
- 5
Competencies:
- Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs
- Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders
- Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
- Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
- Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
- Cultivates Innovation: Creating new and better ways for the organization to be successful
- Customer Focus: Building strong customer relationships and delivering customer-centric solutions
- Develops Talent: Developing people to meet both their career goals and the organization's goals
- Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives
- Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
- Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
- Organizational Savvy: Maneuvering comfortably through complex policy, process and people-related organizational dynamics
- Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations
Location – Atlanta, GA
Job ID – Req132674
Category – Technology
Role Overview
Position Purpose:
We're seeking a Product Management Manager to lead internal learning programs and products in support of a world-class technology organization. As the chief evangelist and strategist for these learning programs you'll shape the program's future, aligning it with our organizational goals while fostering cohesion across partners and stakeholders across The Home Depot's Technology group. This role demands a customer-centric approach, strong collaboration skills, and the ability to develop and deliver engaging learning programs that elevate the value and quality of the technology solutions we build for our customers and associates. You'll be at the forefront of driving innovation and showcasing the program's impact. If you're passionate about learning, strategy, and making a lasting difference in an organization, we want to hear from you.
Key Responsibilities:
- 30% Strategy & Planning:
- Looks across product teams and feature sets with a focus on alignment and dependencies
- Gains a thorough understanding of customer and associate needs, both existing and potential, and uses that knowledge to help deliver enterprise products that provide Home Depot customers and associates with an unparalleled shopping experience
- Translates business goals and end user needs into product strategy and clearly communicates direction and product priorities to the product team and business partners
- Meets with users and stakeholders as needed to understand processes, pain points and system waste in order to identify where to improve the user experience
- Determines value to the business of anticipated product updates
- Identifies goals, metrics and appropriate analytics to measure the performance of products and continually makes recommendations and refinements to products based on learnings
- 40% Delivery & Execution:
- Reviews recommended solutions and work of product team to ensure products are aligned with company, stakeholder and end user priorities
- Documents, reviews and ensures that all quality and change control standards are met
- Removes roadblocks and obstacles that may impair product teams to help ensure delivery of the product in order to meet strategic, financial and technical goals
- Receives and prioritizes incoming requests from business partners and stakeholders while keeping in mind the business strategy, product vision and user needs
- Provides regular updates to leadership regarding progress of products within portfolio
- 30% People:
- Provides leadership, mentoring and coaching to Product Managers
- Attracts, retains and develops top talent to build a world class Product Management Team
- Conducts annual and mid-year reviews, reviewing individual development plans and providing performance feedback
- Fosters collaboration with team members (Product Management, Engineering, UX, etc.) to drive value and identify and resolve impediments
- Acts as a proponent of modern software development practices
- Advocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs
- Works with the product team to continuously assess progress, disseminate lessons learned and understand next steps
- Manages cross functional team and stakeholder expectations to execute on product strategy and provides education to requestors to determine prioritization based on tangible benefits and/or user experience
- Guides more junior team members in strategy, alignment, analysis and execution tasks
- Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)
Direct Manager/Direct Reports:
- Typically reports to the Product Management Sr. Manager, Technology Director or Sr. Director.
Travel Requirements:
- Typically requires overnight travel 5% to 20% of the time.
Physical Requirements:
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
Preferred Qualifications:
- 5-7 years of relevant work experience
- Proficiency in working as a Product Manager in a modern software development based enterprise environment and overseeing multiple products
- Proficiency in modern software development product management practices and agile methodologies, test driven development, and continuous deployment
- Proficiency in working in a fast paced, fluid environment where priorities shift on a regular basis
- Proficiency in communicating with and influencing functional and technical team members at all levels in the organization
- Proficiency in working as part of a collaborative, cross-functional, modern software design and development team
- Proficiency in creating, prioritizing and accepting epics and user stories
- Proficiency in conducting user research and testing to understand needs
- Proficiency in identifying goals, metrics and analytics to measure product value
- Experience conducting competitive research and analysis
- Experience guiding more junior team members through Product Management fundamentals in a professional setting
- Experience balancing workloads across teams
- Proficiency in active listening communicating at all levels (Executive Leadership Team, store associates, etc.) while gracefully managing expectations of multiple stakeholders
- Experience managing and growing team members in a professional setting
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Minimum Years of Work Experience:
- 5
Competencies:
- Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs
- Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders
- Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
- Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
- Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
- Cultivates Innovation: Creating new and better ways for the organization to be successful
- Customer Focus: Building strong customer relationships and delivering customer-centric solutions
- Develops Talent: Developing people to meet both their career goals and the organization's goals
- Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives
- Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
- Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
- Organizational Savvy: Maneuvering comfortably through complex policy, process and people-related organizational dynamics
- Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations
Hybrid – An associate in a hybrid role blends in-office and remote/virtual working to complete their job duties. An associate may be required to work from a designated Home Depot location on some days, and may work from a virtual/remote location on others. We also refer to this as location – flex.
Learn more about our 4 different work locations. Additional information will be provided during the application process.
As part of the application process for this role, there will be an on-line assessment. The assessment usually takes about 17 minutes to complete. You will be directed to the assessment link immediately after submitting your application. Once you click on the link, you will need to complete it within 72 hours after starting it. You may stop and restart the assessment as many times as you like within the 72-hour time frame.
During the assessment, we’ll ask you questions about your approach to work and various work-related situations. The questions are based on characteristics that are related to performing successfully in hourly roles at The Home Depot, including:
- Professional Experience
- Learning Potential
- Responsibility
- Customer Focus
If you have a disability and would like to request an accommodation related to the assessment, or you would like to obtain more information about the assessment, click here to learn more.
Store Location
9090
2455 PACES FERRY RD
Atlanta, GA
Once you’ve applied, please come back and apply for other jobs at this store and any store near you.
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