Position Purpose:

The organization is redefining the future of retail. As a massive enterprise with over 2,200+ stores and 400k+ associates, we are on a mission to enable "doers" of all types. The Learning Strategy & Development team helps lead the charge by ensuring our workforce is equipped with the skills required to execute the corporate strategy.

This team starts the process by leading annual learning planning efforts to identify critical skill gaps and working with business leaders to determine the optimal mix of training tactics to advance that strategy. With the strategy defined, this role supports key growth initiatives by using tools to develop simple, relevant content and driving effective learning solutions to help accomplish the business' results.

In this role, the Manager will deepen their knowledge of retail, investigating emerging technologies influencing learning (i.e., micro-learning, AI-driven content, mobile delivery). The Manager takes ownership of work streams critical to the organization's strategic vision.

Key Responsibilities:

• 60% – Learning Strategy Formulation – Design and conduct specialized research, interviews, and needs analyses to evaluate current associate capabilities versus future business strategies. Support the annual enterprise learning strategic planning process to align L&D goals with broader organizational objectives. Develop materials for executive presentations, including possible funding proposals, standard reports, and updates on strategic roadmaps. Partner with business leaders and learning strategy partners to define clear performance metrics and desired behavioral outcomes for all learning programs.
• 40% – Measurement & Innovation – Perform analysis on learning effectiveness and ROI to enable data-driven decisions and continuous improvement of training programs and its impact to business outcomes. Execute a benchmarking strategy to enable brining modern learning solutions to the organization. Target, evaluate, and maintain a pipeline of new learning technologies and delivery methods to modernize the associate experience.
   

Direct Manager/Direct Reports:

• This Position typically reports to the Sr Director, Learning Strategy
• This Position has 0 direct reports

Travel Requirements:

• Typically requires overnight travel less than 5% of the time.
   

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.
   

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
   

Minimum Qualifications:

• Must be 18 years of age or older
• Must be legally permitted to work in the United States
   

Preferred Qualifications:

• 5 to 6 years of prior experience in strategy consulting, corporate strategy or corporate development.
• Experience in the application research findings to a fast-paced retail environment.
• History of promotion/advancement ahead of status quo.
• Ability to communicate effectively at multiple levels throughout the organization and present ideas to diverse audiences.

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Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Minimum Years of Work Experience:

• 5

Competencies:

• Communicates Effectively
• Customer Focus
• Drives Results
• Strategic Agility