Contractors’ Warehouse —
Analyst, Marketing Operational Monitoring & Governance

Position Purpose:

The Marketing Optimization Monitoring & Compliance team plays a critical role in the implementation of new processes and technology and delivering value through developing strategies to monitor the way the teams are leveraging processes and technology to develop insights.   This analyst enables KPIs monitoring of the business operations to share insights to inform future roadmaps, and defines and facilitates governance processes to ensure systems and data are effectively governed.

Key Responsibilities:

• 20% Strategic Planning & Communication: Monitor business changes and partner with leader to develop Quarterly, 1-Year, 3-Year roadmaps to deliver optimize marketing processes and solve marketing problems.  
• 40% Operational Insights: Responsible for defining operational KPIs and enabling monitoring for how teams are using E2E campaign processes and ways of working to deliver on their responsibilities. Assess effort and satisfaction of processes or tools delivered to marketing teams. Continuous feedback loop of where friction lives in our business processes enabled through workflow and content platform systems​ 
• 40% Metadata & Taxonomy Governance – Responsible for design and oversight of marketing workflow and content platform governance processes. Monitoring system data and content to ensure it stays accurate and clean.​

Direct Manager/Direct Reports:

• This position typically reports to Manager Marketing Optimization
• This position has 0 direct reports

Travel Requirements:

• Typically requires overnight travel less than 10% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• No travel required

Minimum Qualifications:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications:

• Experience in operational monitoring, measurement for insights
• Knowledge in Marketing Technology including Content Management, Digital Asset Management, Orchestration, Activation and DCO
• Knowledge in ways to provide solutions to measure and service insights like Tableau and Google BigQuery
• Data taxonomy, governance and metadata

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

• No additional education

Minimum Years of Work Experience:

• 1-2 years

Preferred Years of Work Experience:

• No additional years of experience

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• None

Certifications:

• None

Competencies:

• Effective Communication
• Problem Solving & Analytical Skills
• Marketing Technology
• Cross-Functional Collaboration
• Ambiguity Management
• Process Optimization
• Financial Acumen
• Strong Written & Verbal Communication Skills
• Plan & Align
• Drives Results
• Manages Conflict