Contractors’ Warehouse —
Senior Manager, Strategic Initiatives

Position Purpose:

Key Responsibilities:

• 40% Team Leadership & Execution Oversight – Manages and mentors a team of program and project managers, ensuring they deliver initiatives in alignment with best practices. Provides guidance on execution, problem-solving, and stakeholder engagement while driving accountability. Proactively identifies risks, removes roadblocks, and escalates challenges when needed to keep initiatives on track. 
• 25% Strategic Alignment & Cross-Functional Collaboration – Ensures marketing’s business and technology initiatives are connected to the broader strategy. Identifies intersections across workstreams to drive efficiency, eliminate redundancies, and foster collaboration. Partners with marketing, finance, product, IT, and other cross-functional teams to maintain alignment and ensure seamless execution.
• 20% Process Optimization & Best Practices – Establishes and refines program and project management frameworks, ensuring consistency and scalability across initiatives. Leads efforts to optimize workflows, improve governance, and enhance operational efficiency. Champions change management by ensuring teams adopt new tools, processes, and ways of working effectively. 
• 15% Stakeholder Communication & Reporting – Provides leadership with visibility into initiative progress, risks, and opportunities through dashboards, reporting, and executive updates. Translates complex project details into clear, actionable insights that support strategic decision-making. Ensures transparency and alignment across all levels of the organization. 

Direct Manager/Direct Reports:

• Typically reports to Director
• This position has direct and indirect reports
• Accountable for direct supervision of the work activities of others. Planning, monitoring and reviewing work of subordinates is required. This may include direct supervision of a shift or the coordination of multiple work groups. Makes recommendations concerning selection, termination, performance appraisal and professional development.  

Travel Requirements:

• Typically requires overnight travel less than 10% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications:

• Bachelor’s degree and PMP, Agile, or similar certifications preferred 
• Eight plus years of experience in program management, operations, or business transformation. 
• Proficiency in project management tools and methodologies
• Proven ability to lead and develop high-performing teams
• Strong expertise in program governance, resource planning, and cross-functional leadership
• Experience in developing and implementing project plans, timelines, and budgets for complex initiatives
• Risk management skills with ability to identify and mitigate potential roadblocks
• Excellent problem-solving, communication, and stakeholder engagement skills

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Minimum Years of Work Experience:

• 5

Preferred Years of Work Experience:

• 5

Minimum Leadership Experience:

• No previous leadership experience

Preferred Leadership Experience:

• No previous leadership experience

Certifications:

• None

Competencies:

• Builds Effective Teams: Coaches and develops project and program managers, fostering a high-performing team. Provides guidance on best practices, career growth, and skill development. 
• Ensures Accountability: Sets clear expectations for project execution and team performance. Ensures accountability and provides feedback to drive continuous improvement.
• Drives Vision & Purpose: Connects individual projects to the broader organizational strategy, ensuring alignment with business priorities and identifying opportunities for efficiency and integration.
• Change Management: Leads teams through change by effectively communicating vision, addressing resistance, and ensuring smooth adoption of new processes and tools.
• Operational Efficiency: Identifies gaps and inefficiencies in workflows and develops scalable solutions to enhance productivity.
• Balancing Stakeholders: Proactively manages stakeholder expectations, navigates competing priorities, and resolves conflicts to keep projects on track.
• Portfolio Management: Oversees multiple initiatives, ensuring resources are allocated effectively and priorities are managed holistically. 
• Governance & Best Practices: Establishes and enforces project management standards, ensuring consistency across teams and driving continuous improvement
• Confidentiality & Personal Integrity: Ability to maintain a high level of confidentiality and professionalism