Contractors’ Warehouse —
Manager Learning Design

At The Home Depot, we help doers get more done. In order to do this, our Learning Design & Development team creates simple, relevant, and effective learning experiences for our orange-blooded associates. We have a strong team of instructional designers led by L&D leaders, and we’re looking to add to our leadership team.

That’s where you come in!

The Manager Learning Design (MLD) leads and develops a team of instructional designers and manages the design & development process. The MLD is a learner advocate, thought leader, collaborator, and problem-solver. The MLD combines relentless passion and focus to deliver excellent customer service and creative solutions.

 When you join The Home Depot, you join

• our strong culture of 500,000 associates that live out our 8 Core Values every day
• our commitment to our community and environment
• a financially rock-solid company (we are a Fortune 17 company with over $150B in sales and one of the largest e-commerce sites in the US)
• a Fortune Most Admired Companies
• one of Forbes Best Employers for Diversity
• a company offering competitive benefits and limitless opportunities to learn and advance your career

Interested in being part of our team? Here’s what we’re looking for:

• You believe in values-based leadership and have previous experience managing and developing a high-performance team of instructional designers
• You are a collaborative partner who works as part of a team of learning experts that translate business needs into impactful learning experiences across a broad range of synchronous, asynchronous, and blended delivery methods
• You are a trusted advisor and performance consultant on effective and leading-edge learning strategies
• You practice L&D at scale by thinking globally and applying sustainable principles & practices
• You are committed to a learner-centric approach with consumable, relevant training at the time a learner requires it (not too much, too little, too early, or too late)
• You have experience with Agile Learning Development or the Successive Approximation Model (SAM).   
• You are an experienced process and project manager: you move between big-picture planning and managing relevant detail, you have capacity to manage multiple projects, you prioritize and plan resources accordingly, and you are a clear communicator
• You maintain an enthusiastic, positive, and flexible attitude and a drive for continuous improvement

Is this you? If so, we want to talk to you!

Major Tasks, Responsibilities, and Key Accountabilities
Team Leadership – 50%  

• Identifies and ensures team capabilities by focusing on individual and team development
• Manages performance through effective coaching
• Manages the hiring and onboarding process

Program Management – 30%

• Collaborates with Learning Strategy Managers on learning needs and requests
• Develops resource plans, reviews status of projects, and develops contingency plans
• Provides support, guidance, and quality review to learning projects
• Oversees work plans of instructional designers throughout the development cycle

Process Implementation – 20%

• Drives creating processes, procedures, and templates that will result in effective learning solutions
• Utilize tools and processes to increase capacity and speed to market

Key Responsibilities:

• 40% Reviewing incoming training projects from merchants and SSC functional groups
• 20% Review and design realistic project plans
• 20% Manage the relationship between vendors, merchants, functional groups and 3rd party production crews
• 10% Must be able to influence across a large cross section of management and functional groups to ensure learning deliverables are successfully completed.
• 10% Assess training effectiveness by reviewing level 1 evaluation data and making changes based on feedback

Direct Manager/Direct Reports:

• Typically reports to a Director
• Position has direct reports

Travel Requirements:

• Typically requires overnight travel less than 10% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications:

• 3 or more years’ experience managing a team to achieve organizational goals      
• Master’s degree in Instructional Design, Instructional Technology, Human Resource Development, Organizational Behavior and Development, Industrial and Organizational Psychology, or related field     
• Experience in education or learning-related field, or similar work experience        
• Advanced knowledge of instructional design and adult learning theories
• Experience creating learning content that engages audiences using multiple modalities and learning approaches and how to adapt them to multiple contexts           
• Ability to intuitively understand what the audience needs to know and how they should best consume it based on their context
• Strong passion for new learning technology tools            
• Basic knowledge of media development tools and processes      
• Ability to communicate and present information to various groups within THD        
• Strong verbal and written communication skills 
• Advanced knowledge of Microsoft Office
• Excellent interpersonal skills

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Minimum Years of Work Experience:

• 2

Competencies:

• Ability to take abstract ideas and convert them into meaningful learning objectives
• Influences and persuades
• Plans and Organizes
• Communicates effectively
• Makes Sound decisions
• Ensures Quality