
Contractors’ Warehouse —
Corporate Communications Manager
Location – Atlanta, GA
Job ID – Req140745
Category – Human Resources
Apply By – Applications are accepted on an ongoing basis
Location – Atlanta, GA
Job ID – Req140745
Category – Human Resources
Company Overview
What’s the best place we’ve ever built? The place where we work. At Home Depot, our goal is to provide the highest level of service, the broadest selection of products, and the most competitive prices. As the world’s largest home improvement specialty retailer, we operate more than 2,200 retail stores across North America. And each of our associates are focused one thing — helping our customers build and improve their homes, businesses, and ultimately their lives.
Position Purpose:
The Home Depot’s Digital Channels and Communications Technology team is searching for a highly motivated, solutions-oriented candidate to join the team managing the company’s internal social network. The Corporate Communications Manager works closely with the Senior Manager of Web Communications to drive continuous engagement in minute-by-minute conversations, social listening and monitoring, reporting and system administration on THD’s Viva Engage network, reaching 500k associates. This individual collaborates with clients across the business to build and execute tailored and creative internal social media campaigns and tactics that exceed YOY engagement targets. The ideal candidate is a creative, critical thinker with a knack for easily boiling down complex issues into easy-to-understand messaging, is technology proficient, and can quickly pick up business concepts, nuances and nomenclature.
The incumbent will be responsible for leading the charge in the social listening space by actively monitoring and analyzing global, topic and discussion-level information to assist with issue resolution and drive business improvement. The ideal candidate must have experience with internal social media and collaboration platforms like Viva Engage or corporate external social platform management experience (e.g., Twitter, LinkedIn, Facebook)
Key Responsibilities:
- Supports network community managers with training/onboarding, management and administration of their respective communities
- Daily platform monitoring, including conversation, topics, technical issues (general platform health, platform features, etc.).
- Serving as a thought partner in developing engaging internal social campaigns and metric reporting with key stakeholders throughout The Home Depot
- Partners across Corporate Communications to amplify and expand enterprise messaging as appropriate for Viva Engage
Direct Manager/Direct Reports:
- Reports to a Senior Manager, Web Communications
- No Direct Reports
Travel Requirements:
- Typically requires overnight travel less than 10% of the time.
Physical Requirements:
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
Preferred Qualifications:
-
Proficiency with Excel and PowerPoint to analyze data and present complex concepts in an organized and understandable format
-
Proficiency with SharePoint and Adobe Creative Suite
You have excellent communications skills and are good at clearly articulating your ideas social trends and patterns to peers, business partners and senior leaders
-
You are organized, can prioritize effectively to handle multiple projects and can thrive under pressure in a fast-paced environment
-
Strong team player who thrives in collaborating with a variety of stakeholders
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
- No additional education
Minimum Years of Work Experience:
- 5
Preferred Years of Work Experience:
- No additional years of experience
Minimum Leadership Experience:
- None
Preferred Leadership Experience:
- None
Certifications:
- None
Competencies:
- Strong communication skills both verbal and written
- Active and engaged participant in local and industry trade media relations
- Ability to develop unique, strategic PR and social media plans
- Savvy and knowledgeable of social media trends and innovations. Depth of knowledge with social media, viral and online word-of-mouth best practices
- Solid understanding of PR and social media metrics
- Ability to build close relationships with the press to improve effectiveness of pitching activities
Paid Time Off Benefits
Salaried associates are eligible for 2 weeks of vacation in their first year; FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service; (for positions in Washington State, Spokane, and Tacoma only) – Salary and Temporary associates will earn 1 hour of sick time for every 40 hours worked; FT associates will earn 1 hour of sick time for every 40 hours worked or 4 hours per month, whichever is greater; (for positions in Seattle only) – Salary and Temporary associates will earn 1 hour of sick time for every 30 hours worked; FT associates will earn 1 hour of sick time for every 30 hours worked or 4 hours per month, whichever is greater.
Location – Atlanta, GA
Job ID – Req140745
Category – Human Resources
Role Overview
Position Purpose:
The Home Depot’s Digital Channels and Communications Technology team is searching for a highly motivated, solutions-oriented candidate to join the team managing the company’s internal social network. The Corporate Communications Manager works closely with the Senior Manager of Web Communications to drive continuous engagement in minute-by-minute conversations, social listening and monitoring, reporting and system administration on THD’s Viva Engage network, reaching 500k associates. This individual collaborates with clients across the business to build and execute tailored and creative internal social media campaigns and tactics that exceed YOY engagement targets. The ideal candidate is a creative, critical thinker with a knack for easily boiling down complex issues into easy-to-understand messaging, is technology proficient, and can quickly pick up business concepts, nuances and nomenclature.
The incumbent will be responsible for leading the charge in the social listening space by actively monitoring and analyzing global, topic and discussion-level information to assist with issue resolution and drive business improvement. The ideal candidate must have experience with internal social media and collaboration platforms like Viva Engage or corporate external social platform management experience (e.g., Twitter, LinkedIn, Facebook)
Key Responsibilities:
- Supports network community managers with training/onboarding, management and administration of their respective communities
- Daily platform monitoring, including conversation, topics, technical issues (general platform health, platform features, etc.).
- Serving as a thought partner in developing engaging internal social campaigns and metric reporting with key stakeholders throughout The Home Depot
- Partners across Corporate Communications to amplify and expand enterprise messaging as appropriate for Viva Engage
Direct Manager/Direct Reports:
- Reports to a Senior Manager, Web Communications
- No Direct Reports
Travel Requirements:
- Typically requires overnight travel less than 10% of the time.
Physical Requirements:
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
Preferred Qualifications:
-
Proficiency with Excel and PowerPoint to analyze data and present complex concepts in an organized and understandable format
-
Proficiency with SharePoint and Adobe Creative Suite
You have excellent communications skills and are good at clearly articulating your ideas social trends and patterns to peers, business partners and senior leaders
-
You are organized, can prioritize effectively to handle multiple projects and can thrive under pressure in a fast-paced environment
-
Strong team player who thrives in collaborating with a variety of stakeholders
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
- No additional education
Minimum Years of Work Experience:
- 5
Preferred Years of Work Experience:
- No additional years of experience
Minimum Leadership Experience:
- None
Preferred Leadership Experience:
- None
Certifications:
- None
Competencies:
- Strong communication skills both verbal and written
- Active and engaged participant in local and industry trade media relations
- Ability to develop unique, strategic PR and social media plans
- Savvy and knowledgeable of social media trends and innovations. Depth of knowledge with social media, viral and online word-of-mouth best practices
- Solid understanding of PR and social media metrics
- Ability to build close relationships with the press to improve effectiveness of pitching activities
Paid Time Off Benefits
Salaried associates are eligible for 2 weeks of vacation in their first year; FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service; (for positions in Washington State, Spokane, and Tacoma only) – Salary and Temporary associates will earn 1 hour of sick time for every 40 hours worked; FT associates will earn 1 hour of sick time for every 40 hours worked or 4 hours per month, whichever is greater; (for positions in Seattle only) – Salary and Temporary associates will earn 1 hour of sick time for every 30 hours worked; FT associates will earn 1 hour of sick time for every 30 hours worked or 4 hours per month, whichever is greater.
Remote/virtual – An associate in a remote/virtual role typically is not required to work from a designated Home Depot location to complete their job duties. Limited or infrequent in-office presence may be required. We also refer to this as location – independent.
Learn more about our 4 different work locations. Additional information will be provided during the application process.
As part of the application process for this role, there will be an on-line assessment. The assessment usually takes about 17 minutes to complete. You will be directed to the assessment link immediately after submitting your application. Once you click on the link, you will need to complete it within 72 hours after starting it. You may stop and restart the assessment as many times as you like within the 72-hour time frame.
During the assessment, we’ll ask you questions about your approach to work and various work-related situations. The questions are based on characteristics that are related to performing successfully in hourly roles at The Home Depot, including:
- Professional Experience
- Learning Potential
- Responsibility
- Customer Focus
If you have a disability and would like to request an accommodation related to the assessment, or you would like to obtain more information about the assessment, click here to learn more.
Store Location
GA01
Atlanta, GA
Once you’ve applied, please come back and apply for other jobs at this store and any store near you.
Explore Human Resources
DISCOVER WHAT’S NEXT
Search for your next role by location, job title or keyword. Your next opportunity may be closer than you think.