Contractors’ Warehouse —
Regional Administrative Assistant

Position Purpose:

The HDIS Regional Administrative Assistant is responsible for all administrative functions related to the branch by supporting both the Sales and Installation teams. The Regional Administrative Assistant operates as an internal support resource that helps manage general inquiries, assets, and paperwork related to branch operations. This position meets and exceeds performance metrics relating to timely completion of paperwork, event planning, and effective management of branch assets. This position reports directly to the Field Services Director. 

Key Responsibilities:

• 30% – Assist with onboarding – Verify new hire paperwork, process I-9s, order new hire equipment, maintain background renewals, complete inquiries for internal partners, and assist other branches when necessary creating PowerPoint presentations.
• 40% – Support Development – Assist, train, and support development of part-time administration assistants. Support general office management, answer, and direct incoming calls, maintain and process incoming emails expeditiously, oversee branch voice mail, manage truck fleet questions and paperwork. 
• 30% – Support Leader – Support Field Services Director by making domestic/international travel arrangements, scheduling/coordinating meetings and conferences, manage calendars, create PowerPoint presentations.

Direct Manager/Direct Reports:

• This position reports to Field Services Director

• This position has 0 Direct Reports

Travel Requirements:

• Typically requires overnight travel 5% to 20% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be eighteen years of age or older.

• Must be legally permitted to work in the United States.

Preferred Qualifications:

• Knowledge or experience in the home improvement industry

• Previous administrative professional experience

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

• High school diploma or GED

Minimum Years of Work Experience:

• 1

Preferred Years of Work Experience:

• 1

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• None

Certifications:

• None

Competencies:

• Action Oriented

• Optimizes Work Processes

• Communicates Effectively

• Customer Focus

• PC skills, knowledge, and proficiency in Microsoft Office tools

• Excellent communication skills, both written and verbal

• Strong attention to detail

• Ability to problem solve with success

• Organization and time management skills with strong ability to handle multiple requests simultaneously