Contractors’ Warehouse —
Manager, Corporate Communications

Position Purpose:

The Manager, Corporate Communications effectively manages key cross-functional HR and Operations projects and programs created by, affecting, and/or involving Human Resources and Operations, including those focused on Culture & Engagement programming that have a direct and measurable impact on the associate experience enterprise-wide. Reporting to the Director of Culture & Engagement and supporting the Chief Culture Officer, this role is integral to advancing culture-building priorities and ensuring consistent, impactful messaging that reinforces organizational values and fosters a positive, inclusive workplace culture.

The Manager, Corporate Communications applies a standard, defined methodology to the project, provides the leadership skills necessary to control the execution of project tasks as defined by the methodology, and interfaces with business line leaders for life-cycle management of programs. This role ensures programs are strategically aligned with enterprise goals, delivering several key project artifacts and sharing responsibility and accountability with the HR/client/project leadership team for the successful delivery of the entire project and life-cycle management.

Key Responsibilities:

• 25% Write and edit corporate press releases, media kit materials, issue briefs, and other communications materials
• Develop key messaging for various corporate initiatives
• Research and develop unique content to support corporate PR and social media efforts
• 25% Conduct proactive media outreach and strategic story development
• Respond to various local and industry trade media inquires
• Develop and maintain strategic relationships with key field contacts or key executive contacts
• 25% Assist with requests from outside organizations for occasional speaking appearances by functional leaders and award entries
• Assist in coordinating local and national media opportunities with stores, certain functions or functional field leadership
• 25% Occasionally, respond to inquiries regarding customer service issues Research the public impact of various proactive and reactive media initiatives Monitor results and develop reporting for key functional stakeholders

Direct Manager/Direct Reports:

• Position reports to Director Corporate Communications
• No Direct Reports

Travel Requirements:

• Typically requires overnight travel less than 10% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications:

• Project Management Expertise: Proven ability to manage complex, cross-functional projects using a structured methodology, ensuring on-time and within-budget delivery.

• Creative Storytelling: Skilled in crafting compelling narratives and messaging that engage diverse audiences and align with organizational culture and values.
• Social Media and Communication Skills: Proficient in leveraging social media platforms and digital tools to drive engagement, share key messages, and foster connection across the enterprise.
• Measurement and Analytics: Experience in designing and implementing measurement frameworks to assess program impact and effectiveness, including analyzing data to drive continuous improvement.
• Relationship Building: Demonstrated ability to collaborate effectively across departments and with senior leadership, building trust and influencing outcomes.
• Adaptability: Capable of navigating ambiguity and managing multiple priorities in a fast-paced environment while maintaining a high level of attention to detail.

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

• No additional education

Minimum Years of Work Experience:

• 5

Preferred Years of Work Experience:

• No additional years of experience

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• None

Certifications:

• None

Competencies:

• Strong communication skills both verbal and written
• Active and engaged participant in local and industry trade media relations
• Ability to develop unique, strategic PR and social media plans
• Savvy and knowledgeable of social media trends and innovations. Depth of knowledge with social media, viral and online word-of-mouth best practices
• Solid understanding of PR and social media metrics
• Ability to build close relationships with the press to improve effectiveness of pitching activities