Contractors’ Warehouse —
Cyber Fraud Analyst II (Remote)

Position Purpose:

We are seeking a Level 2 Cybersecurity Fraud Analyst to support our Identity Fraud Prevention Team in detecting, analyzing, and mitigating fraud threats targeting customer identities and accounts. This role will focus on investigating identity-related fraud incidents, leveraging data analytics, and working closely with cybersecurity, fraud prevention, and risk management teams to protect our organization's digital ecosystem.

Key Responsibilities:

Fraud Detection & Investigation:

• Monitor fraud alerts and escalations related to identity theft, account takeovers (ATO), synthetic identity fraud, and credential stuffing attacks.
• Investigate and analyze fraud patterns using tools such as SIEMs, fraud detection platforms, and behavioral analytics systems.
• Collaborate with identity verification (IdV) and authentication (AuthN) teams to assess vulnerabilities in fraud prevention mechanisms.

Incident Response & Risk Mitigation:

• Work alongside security operations (SOC) to respond to real-time fraud incidents and mitigate threats.
• Assist in triaging fraud-related cybersecurity incidents, ensuring timely containment and resolution.
• Provide recommendations for improving fraud detection rules and risk scoring models based on investigations.

Data Analysis & Reporting:

• Analyze fraud trends and contribute to fraud intelligence reports to enhance organizational fraud prevention strategies.
• Support the team in developing fraud KPIs and dashboards to measure fraud risk and mitigation effectiveness.
• Document fraud incidents, case resolutions, and lessons learned for continuous improvement.

Collaboration & Process Improvement:

• Partner with internal teams such as online, CIAM, finance, cybersecurity, legal, compliance, and customer support to strengthen fraud defenses.
• Assist in optimizing fraud rules and policies within fraud detection platforms.
• Provide training and guidance to frontline teams on recognizing and escalating fraud cases.

Required Qualifications:

• 2-4 years of experience in cybersecurity, fraud prevention, or risk management with a focus on identity fraud.
• Working knowledge of fraud detection tools, identity verification technologies, and cybersecurity frameworks (e.g., NIST 800-63, MITRE ATT&CK, PCI DSS).
• Familiarity with fraud techniques such as phishing, credential stuffing, social engineering, synthetic identity fraud, and bot-driven attacks.
• Experience using fraud risk scoring, machine learning-based fraud detection, or SIEM tools (e.g., Splunk, ArcSight).
• Strong analytical and problem-solving skills with experience handling fraud investigations.
• Knowledge of multi-factor authentication (MFA), behavioral biometrics, and identity proofing solutions.
• Ability to collaborate cross-functionally and communicate findings effectively.

Preferred Qualifications:

• Experience in large-scale B2C digital environments with high transaction volumes.
• Certifications such as CFE (Certified Fraud Examiner), CISA, CISSP, or CEH.
• Familiarity with scripting (Python, SQL) for fraud data analysis and automation.

Protecting what matters most to our associates and consumers by securing our sensitive data and critical assets from current and emerging threats. At The Home Depot Cybersecurity consists of Architecture, Governance, Identity & Access Management, Internal Threat Operations, Issue and Compliance Management, Risk Assessment/Advisory, Security Consulting, Security Operations, Service Optimization and Strategic Planning
Analysts II perform data gathering, analysis, synthesis and develop solutions to support THD Cybersecurity practices.

Key Responsibilities:

• 60% Analysis – Synthesize data to develop a solution, communicate the solution to stakeholders Analyze problems, structure the issue and perform analysis
• 10% Collaborate – Partner cross-functionally to identify trends and resolve issues
• 30% Drive Execution – Ensure initiative/project goals are met in a timely manner Implement solutions to meet customer expectations

Direct Manager/Direct Reports:

• This Position typically reports to Manager or Sr. Manager
• This Position has 0 Direct Reports

Travel Requirements:

• Typically requires overnight travel less than 10% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Minimum Years of Work Experience:

• 2

Competencies:

• Action Oriented
• Collaborates
• Communicates Effectively
• Customer Focus
• Drives Results