Contractors’ Warehouse —
Leadership Training Manager – Houston
Location – Austin, TX
Job ID – Req130395
Category – Human Resources
Apply By – Applications are accepted on an ongoing basis
Location – Austin, TX
Job ID – Req130395
Category – Human Resources
Company Overview
What’s the best place we’ve ever built? The place where we work. At Home Depot, our goal is to provide the highest level of service, the broadest selection of products, and the most competitive prices. As the world’s largest home improvement specialty retailer, we operate more than 2,200 retail stores across North America. And each of our associates are focused one thing — helping our customers build and improve their homes, businesses, and ultimately their lives.
Position Purpose:
The Leadership Training Manager (LTM) fosters an environment of experiential learning; developing leaders on the knowledge, skills, and abilities needed at The Home Depot that align with organizational values. This is accomplished by hosting events, facilitating training courses, and providing opportunities to practice concepts and skills learned. The LTM motivates and inspires leaders to achieve objectives by facilitating discussions using practical examples, leadership messages, and real-life experiences.
Key Responsibilities:
- 60% Facilitation of instructor led leadership and functional training courses to The Home Depot leaders by facilitating classes and hosting events
- 20% Performing administrative duties including calendar planning, classroom preparation and inspection, content review, and agenda creation
- 10% Partners with the Learning Design & Development team, Learning Strategy Manager, and functional subject matter experts on the development, maintenance, and update of courses
- 10% Participating in special projects as assigned
Direct Manager/Direct Reports:
- This position reports to the Sr Manager of Learning Delivery.
- This position has no direct reports.
Travel Requirements:
- Typically requires overnight travel less than 10% of the time.
Physical Requirements:
- Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).
Working Conditions:
- Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
Minimum Qualifications:
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
Preferred Qualifications:
- Strong verbal and written communication skills
- Ability to communicate and present information to various groups within the organization
- Customer focused and driven to succeed
- Strong interpersonal skills, results driven with a strong sense of urgency, and team oriented
- Bachelor's degree preferred
- Past leadership experience preferred
- Knowledge of Adult Learning Principles
- Ability to learn new information and processes quickly
- Intermediate knowledge of Microsoft Office PowerPoint, and beginner knowledge of Word and Excel
- At least 7 years prior experience in related field (Training and Development, Leadership & Organizational development, Human Resources)
- 5 years prior THD experience and/or good understanding of organization culture
- Knowledge of various technology platforms (i.e., computers, tablets, projectors, cellular phones)
- Strong time management skills
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Minimum Years of Work Experience:
- 3
Competencies:
- Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
- Customer Focus: Building strong customer relationships and delivering customer-centric solutions
- Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives
- Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
- Values Differences: Recognizing the value that different perspectives and cultures bring to an organization
- Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations
- Demonstrates Self-Awareness: Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses
- Business Insights: Applying knowledge of business and the marketplace to advance the organization's goals
- Decision Quality: Making good and timely decisions that keep the organization moving forward
Location – Austin, TX
Job ID – Req130395
Category – Human Resources
Role Overview
Position Purpose:
The Leadership Training Manager (LTM) fosters an environment of experiential learning; developing leaders on the knowledge, skills, and abilities needed at The Home Depot that align with organizational values. This is accomplished by hosting events, facilitating training courses, and providing opportunities to practice concepts and skills learned. The LTM motivates and inspires leaders to achieve objectives by facilitating discussions using practical examples, leadership messages, and real-life experiences.
Key Responsibilities:
- 60% Facilitation of instructor led leadership and functional training courses to The Home Depot leaders by facilitating classes and hosting events
- 20% Performing administrative duties including calendar planning, classroom preparation and inspection, content review, and agenda creation
- 10% Partners with the Learning Design & Development team, Learning Strategy Manager, and functional subject matter experts on the development, maintenance, and update of courses
- 10% Participating in special projects as assigned
Direct Manager/Direct Reports:
- This position reports to the Sr Manager of Learning Delivery.
- This position has no direct reports.
Travel Requirements:
- Typically requires overnight travel less than 10% of the time.
Physical Requirements:
- Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).
Working Conditions:
- Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
Minimum Qualifications:
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
Preferred Qualifications:
- Strong verbal and written communication skills
- Ability to communicate and present information to various groups within the organization
- Customer focused and driven to succeed
- Strong interpersonal skills, results driven with a strong sense of urgency, and team oriented
- Bachelor's degree preferred
- Past leadership experience preferred
- Knowledge of Adult Learning Principles
- Ability to learn new information and processes quickly
- Intermediate knowledge of Microsoft Office PowerPoint, and beginner knowledge of Word and Excel
- At least 7 years prior experience in related field (Training and Development, Leadership & Organizational development, Human Resources)
- 5 years prior THD experience and/or good understanding of organization culture
- Knowledge of various technology platforms (i.e., computers, tablets, projectors, cellular phones)
- Strong time management skills
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Minimum Years of Work Experience:
- 3
Competencies:
- Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
- Customer Focus: Building strong customer relationships and delivering customer-centric solutions
- Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives
- Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
- Values Differences: Recognizing the value that different perspectives and cultures bring to an organization
- Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations
- Demonstrates Self-Awareness: Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses
- Business Insights: Applying knowledge of business and the marketplace to advance the organization's goals
- Decision Quality: Making good and timely decisions that keep the organization moving forward
Multisite – An associate in a multisite role is required to work from multiple locations (e.g., Home Depot locations and/or a customers’ homes) in order to complete their job duties. We also refer to this as location – multisite.
Learn more about our 4 different work locations. Additional information will be provided during the application process.
As part of the application process for this role, there will be an on-line assessment. The assessment usually takes about 17 minutes to complete. You will be directed to the assessment link immediately after submitting your application. Once you click on the link, you will need to complete it within 72 hours after starting it. You may stop and restart the assessment as many times as you like within the 72-hour time frame.
During the assessment, we’ll ask you questions about your approach to work and various work-related situations. The questions are based on characteristics that are related to performing successfully in hourly roles at The Home Depot, including:
- Professional Experience
- Learning Potential
- Responsibility
- Customer Focus
If you have a disability and would like to request an accommodation related to the assessment, or you would like to obtain more information about the assessment, click here to learn more.
Store Location
TX01
VIRTUAL
Austin, TX
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