Contractors’ Warehouse —
Senior Systems Engineer (Remote)
Location – Austin, TX
Job ID – Req129966
Category – Technology
Apply By – Applications are accepted on an ongoing basis
Location – Austin, TX
Job ID – Req129966
Category – Technology
Apply By – Applications are accepted on an ongoing basis
Company Overview
What’s the best place we’ve ever built? The place where we work. At Home Depot, our goal is to provide the highest level of service, the broadest selection of products, and the most competitive prices. As the world’s largest home improvement specialty retailer, we operate more than 2,200 retail stores across North America. And each of our associates are focused one thing — helping our customers build and improve their homes, businesses, and ultimately their lives.
Pay Range
The pay range for this position is between $90,000.00 – $160,000.00.
Starting wage may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. The Home Depot offers additional competitive and non-financial benefits, which may include a performance-based bonus program or a profit sharing program depending on position.
Position Purpose:
- Working experience administrating Windows, Linux and Virtual (ESXi) systems is required.
- Experience generating reports with tools such as Looker, Grafana and Tableau is preferred.
- Familiarity and understanding of modern system management practices such as Infrastructure as Code, Monitoring as Code and Site Reliability Engineering.
- General knowledge of Cloud technologies such as Google Cloud Platform (GCP), Microsoft Azure or Amazon Web Services (AWS) is preferred.
This position will require working knowledge of software automation tools such as Prometheus, Ansible and Terraform. Prior experience coding with Python and Go is strongly preferred.
The Sr. Systems Engineer is responsible for independently developing, maintaining, and supporting The Home Depot's technical infrastructure of hardware and system software that drives the success of Home Depot and our customers. As a Systems Engineer II, you will be part of a dynamic team with engineers of all experience levels who help each other build and grow technical and leadership skills while creating, deploying, and supporting production infrastructure. In addition, Sr. Systems Engineers may be involved in routine upgrades and application support as well as root cause and post-mortem analyses around security incidents and service interruptions.
Key Responsibilities:
- 30% Delivery & Execution – Keeps abreast of innovations and industry trends as well as changes to internal systems and determines how they impacts tools, training, and support necessary to keep systems up, running, and secure; Participates in and contributes to learning activities around modern systems engineering core practices (communities of practice); Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations
- 15% Learning – Keeps abreast of innovations and industry trends as well as changes to internal systems and determines how they impacts tools, training, and support necessary to keep systems up, running, and secure; Participates in and contributes to learning activities around modern systems engineering core practices (communities of practice); Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations
- 20% Planning & Analysis – Researches and analyzes business trends and behavioral data to identify opportunities for improvements and new initiatives; Drives the evaluation, development, and recommendation of specific technology to provide cost-effective solutions that meet THD requirements; Researches and designs best fit infrastructure, network, database, cloud, AI, and security architectures for products; Proactively creates and maintains tools for monitoring and support; Participates in project planning and reporting across multiple efforts
- 35% Support & Enablement – Collaborates with product and project teams to understand needs and enable them with infrastructure; Supports technology architecture design review efforts for project and product teams; Leverages tooling and custom applications to monitor the operational status of applications, infrastructure, networks, databases, and security; optimizes and tunes performance as appropriate; Drives root cause analysis, debugging, support, and post-mortem analysis for security incidents and service interruptions; Maintains, upgrades, and supports existing systems and infrastructure to ensure operational stability; Opens and manages vendor problem tickets to resolution; Drives the production of in-house documentation around solutions; Provides application support for software running in production; Drives moving KB articles to infrastructure as code models; Drives keeping monitoring/alerting up to date
Direct Manager/Direct Reports:
This position typically reports to Systems Engineer Manager or Sr Manager
This position has 0 Direct Reports
Travel Requirements:
No travel required.
Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications:
- Professional or educational experience as an Information Technology Engineer.
- Experience working as part of a collaborative, cross-functional, modern engineering team
- Experience in troubleshooting and remediation within multiple Information technology disciplines
- Experience installing and upgrading applications or databases and performing system maintenance
- Familiarity with system and environment analysis, design, and optimization
- Familiarity with debuggers, runtime analysis, library systems, compiled programming, and software update tools
- Experience monitoring the operational status and performance of, and configuring as well as tuning, systems, networks, or databases
- Experience with operating system commands and utilities as well as scripting
- Experience with cloud platforms such as GCP and Azure
- Experience supporting a 24×7 retail operation
- Experience with version control systems
- Experience with CI/CD toolchain
- Experience with production system designs including Infrastructure as Code, High Availability, and Performance monitoring
- Exposure to Site Reliability Engineering (SRE)
- 1+ year of previous leadership experience
Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
No additional education
Minimum Years of Work Experience:
4
Competencies:
- Action Oriented
- Being Resilient
- Global Perspective
- Manages Ambiguity
- Nimble Learning
- Self-Development
- Collaborates
- Cultivates Innovation
- Optimizes Work Processes
- Situational Adaptability
- Communicates Effectively
- Drives Results
- Interpersonal Savvy
Bonus Eligible
401(k) Company Matching
Employee Stock Purchase ProgramPaid Time Off Benefits
Salaried associates are eligible for 2 weeks of vacation in their first year; FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service; (for positions in Washington State, Spokane, and Tacoma only) – Salary and Temporary associates will earn 1 hour of sick time for every 40 hours worked; FT associates will earn 1 hour of sick time for every 40 hours worked or 4 hours per month, whichever is greater; (for positions in Seattle only) – Salary and Temporary associates will earn 1 hour of sick time for every 30 hours worked; FT associates will earn 1 hour of sick time for every 30 hours worked or 4 hours per month, whichever is greater.
Location – Austin, TX
Job ID – Req129966
Category – Technology
Apply By – Applications are accepted on an ongoing basis
Role Overview
Position Purpose:
- Working experience administrating Windows, Linux and Virtual (ESXi) systems is required.
- Experience generating reports with tools such as Looker, Grafana and Tableau is preferred.
- Familiarity and understanding of modern system management practices such as Infrastructure as Code, Monitoring as Code and Site Reliability Engineering.
- General knowledge of Cloud technologies such as Google Cloud Platform (GCP), Microsoft Azure or Amazon Web Services (AWS) is preferred.
This position will require working knowledge of software automation tools such as Prometheus, Ansible and Terraform. Prior experience coding with Python and Go is strongly preferred.
The Sr. Systems Engineer is responsible for independently developing, maintaining, and supporting The Home Depot's technical infrastructure of hardware and system software that drives the success of Home Depot and our customers. As a Systems Engineer II, you will be part of a dynamic team with engineers of all experience levels who help each other build and grow technical and leadership skills while creating, deploying, and supporting production infrastructure. In addition, Sr. Systems Engineers may be involved in routine upgrades and application support as well as root cause and post-mortem analyses around security incidents and service interruptions.
Key Responsibilities:
- 30% Delivery & Execution – Keeps abreast of innovations and industry trends as well as changes to internal systems and determines how they impacts tools, training, and support necessary to keep systems up, running, and secure; Participates in and contributes to learning activities around modern systems engineering core practices (communities of practice); Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations
- 15% Learning – Keeps abreast of innovations and industry trends as well as changes to internal systems and determines how they impacts tools, training, and support necessary to keep systems up, running, and secure; Participates in and contributes to learning activities around modern systems engineering core practices (communities of practice); Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations
- 20% Planning & Analysis – Researches and analyzes business trends and behavioral data to identify opportunities for improvements and new initiatives; Drives the evaluation, development, and recommendation of specific technology to provide cost-effective solutions that meet THD requirements; Researches and designs best fit infrastructure, network, database, cloud, AI, and security architectures for products; Proactively creates and maintains tools for monitoring and support; Participates in project planning and reporting across multiple efforts
- 35% Support & Enablement – Collaborates with product and project teams to understand needs and enable them with infrastructure; Supports technology architecture design review efforts for project and product teams; Leverages tooling and custom applications to monitor the operational status of applications, infrastructure, networks, databases, and security; optimizes and tunes performance as appropriate; Drives root cause analysis, debugging, support, and post-mortem analysis for security incidents and service interruptions; Maintains, upgrades, and supports existing systems and infrastructure to ensure operational stability; Opens and manages vendor problem tickets to resolution; Drives the production of in-house documentation around solutions; Provides application support for software running in production; Drives moving KB articles to infrastructure as code models; Drives keeping monitoring/alerting up to date
Direct Manager/Direct Reports:
This position typically reports to Systems Engineer Manager or Sr Manager
This position has 0 Direct Reports
Travel Requirements:
No travel required.
Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications:
- Professional or educational experience as an Information Technology Engineer.
- Experience working as part of a collaborative, cross-functional, modern engineering team
- Experience in troubleshooting and remediation within multiple Information technology disciplines
- Experience installing and upgrading applications or databases and performing system maintenance
- Familiarity with system and environment analysis, design, and optimization
- Familiarity with debuggers, runtime analysis, library systems, compiled programming, and software update tools
- Experience monitoring the operational status and performance of, and configuring as well as tuning, systems, networks, or databases
- Experience with operating system commands and utilities as well as scripting
- Experience with cloud platforms such as GCP and Azure
- Experience supporting a 24×7 retail operation
- Experience with version control systems
- Experience with CI/CD toolchain
- Experience with production system designs including Infrastructure as Code, High Availability, and Performance monitoring
- Exposure to Site Reliability Engineering (SRE)
- 1+ year of previous leadership experience
Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
No additional education
Minimum Years of Work Experience:
4
Competencies:
- Action Oriented
- Being Resilient
- Global Perspective
- Manages Ambiguity
- Nimble Learning
- Self-Development
- Collaborates
- Cultivates Innovation
- Optimizes Work Processes
- Situational Adaptability
- Communicates Effectively
- Drives Results
- Interpersonal Savvy
Bonus Eligible401(k) Company MatchingEmployee Stock Purchase ProgramPaid Time Off Benefits
Salaried associates are eligible for 2 weeks of vacation in their first year; FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service; (for positions in Washington State, Spokane, and Tacoma only) – Salary and Temporary associates will earn 1 hour of sick time for every 40 hours worked; FT associates will earn 1 hour of sick time for every 40 hours worked or 4 hours per month, whichever is greater; (for positions in Seattle only) – Salary and Temporary associates will earn 1 hour of sick time for every 30 hours worked; FT associates will earn 1 hour of sick time for every 30 hours worked or 4 hours per month, whichever is greater.
Remote/virtual – An associate in a remote/virtual role typically is not required to work from a designated Home Depot location to complete their job duties. Limited or infrequent in-office presence may be required. We also refer to this as location – independent.
Learn more about our 4 different work locations. Additional information will be provided during the application process.
As part of the application process for this role, there will be an on-line assessment. The assessment usually takes about 17 minutes to complete. You will be directed to the assessment link immediately after submitting your application. Once you click on the link, you will need to complete it within 72 hours after starting it. You may stop and restart the assessment as many times as you like within the 72-hour time frame.
During the assessment, we’ll ask you questions about your approach to work and various work-related situations. The questions are based on characteristics that are related to performing successfully in hourly roles at The Home Depot, including:
- Professional Experience
- Learning Potential
- Responsibility
- Customer Focus
If you have a disability and would like to request an accommodation related to the assessment, or you would like to obtain more information about the assessment, click here to learn more.
Healthcare Options
Profit-Sharing Bonuses
Tuition Reimbursement
Discounts on Cell Phones, Gyms, and More
Store Location
6590
1300 PARK CENTER DR
Austin, TX
Once you’ve applied, please come back and apply for other jobs at this store and any store near you.
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