Contractors’ Warehouse —
Manager, Inventory Defects

Position Purpose:

The Manager role within Merchandise Accounting focuses on leading ad hoc financial analysis and research projects centered around inventory balances and processes. This dynamic position involves researching inventory defects, determining systemic and operational root causes, and partnering with cross functional teams to implement corrective actions. As the central point of contact for receiving and addressing questions and evidence related to pervasive inventory inaccuracies, the Manager of Inventory Defects plays a crucial role in resolving discrepancies, solving problems, and continuously improving inventory processes. This role provides exposure to multiple business areas, including Operations, Finance, Supply Chain, and IT, and is instrumental in developing proactive solutions to mitigate shrink while effectively leading dynamic, cross-functional teams to ensure accurate and transparent inventory processes.

Key Responsibilities:

• 10% Collaboration – Leverages prior experiences to help develop and recommend solutions; Effectively develops trust and collaboration with internal customers and cross-functional teams in other towers; Collaborates with appropriate team members to gather input and feedback concerning business needs; Understands the technical needs required for successfully tackling business problems
• 10% Continuous Improvements & Controls – Participates in the continuous improvement of processes by developing scalable and innovative solutions; Maintains Internal Controls and drive the team through required compliance; Ensures appropriate processes and job-specific requirements are properly documented; Works closely with controls and compliance teams
• 40% Operational Duties & Oversight – Monitors the team's progress against departmental goals; Monitors team's daily activities and has a close track of SLAs; Plans and executes month end/year end processes; Leads regular team calls to address operational topics, improvements and projects that require monitoring and resolution; Work with internal and external customers for improving service levels and solving operational issues across the process; Fosters continuous improvement and innovation by challenging and empowering teams by giving them guidance and tools for developing automations and building insights for the business; Oversees the administration of financial policies; Serves as escalation for an risks or issues; Provides updates and recommendation to leaders at all levels of the organization on short- and long-term objectives and policies, program effectiveness, team accomplishments, summary of findings, and explain internal and external impacts
• 30% People Management & Team Leadership – Provides leadership, mentorship and coaching to direct reports (individual contributors); Provides guidance on daily basis, keeps connected and communicates with the team; Provides performance reviews and timely feedback to direct reports regarding performance, execution, and contribution; Recruits and hires staff; Manages the different team members with respect for all people, coaching them for bringing up the strengths and skills that will set a successful group of highly motivated and strong performers; Fosters collaboration with team members; Develops a supportive and engaged team
• 10% Strategy & Business Development – Manages transformational projects from planning to execution and post action review; Shares insight and ideas on how to continue to evolve processes and increase efficiency; Drives adoption of leading-edge techniques and methods, both predictive and prescriptive; Allows team members to develop new skills

Direct Manager/Direct Reports:

• This Position typically reports to Sr Manager
• This Position has around 4 Direct Reports

Travel Requirements:

• Typically requires overnight travel less than 10% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• Excellent written and verbal communication skills

Preferred Qualifications:

• Previous people or project team management experience
• Thorough understanding of accounting and / or finance principles and practices, statistical methodology, generally accepted accounting principles, and generally accepted auditing standards
• Ability to work independently and complete work on schedule within a fast-paced environment
• Ability to anticipate work needs and interact professionally with customer
• Excellent organizational skills and attention to detail
• Strong analytical, problem solving, and research skills
• Ability to prepare and present clear, concise administrative and financial reports

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a master's degree program or equivalent degree in a field of study related to the job.

Minimum Years of Work Experience:

• 5

Certifications:

• Certified Public Accountant designation preferred

Competencies:

• Directs Work
• Nimble Learning
• Builds Effective Teams
• Collaborates
• Cultivates Innovation
• Instills Trust
• Optimizes Work Processes
• Communicates Effectively
• Customer Focus
• Drives Results
• Manages Conflict