Contractors’ Warehouse —
Manager, Creative Production: Studio Operations

Position Purpose:

The Manager, Studio Operations role manages all aspects of the studio operations as they relate to the Carpentry, Paint, and Maintenance departments. This role supports the production of photo and video assets, ensures that production is fully supported in all areas as required by carpentry and paint, scheduling teams that build and finish studio sets, and facilitating material and supply acquisition as required. This role will work collaboratively with the management team to accurately schedule set construction timelines, assess capacity, and implement plans to ensure deadlines are met as scheduled. The Manager, Studio Operations will work to maximize use of existing studio sets, implement innovation in new set building techniques, maintain high production standards while working towards continuously improving studio production. In addition, this role supports the Maintenance Department by overseeing outside vendor relationships, facilitating acquisition of required Maintenance-related equipment and supplies as well as overseeing safety adherence by the Maintenance Department, as well as Carpenters and Painters. The Manager, Studio Operations must be an excellent multi-tasker, having a strong skillset that includes a combination of time management organization, mental agility, and the ability to easily delegate and supervise tasks. Experience in studio management and/or the home-improvement industry is highly preferred.

Key Responsibilities:

• 20% – Continuous Improvement- Drive creative excellence, best practices and consistent creative execution across all channels; improve creative quality by studying, evaluating and improving creative methods used.
• 20% – Leadership & People Management- Mentor, develop and coach team members through project development and performance management. Attract, retain, and develop top creative talent to build a world-class in-house agency production studio.
• 50%- Production Workflow Management- Manage and execute production schedules and full lifecycle of deliverables associated with digital campaigns. Oversee the creative process and ensure the work is on brief and on brand. Ensure the smooth running of the creative team’s workflow keeping teams informed and up-to-date and that deadlines are met, and issues escalated. Drive efficiency.
• 10%- Relationship Building- Support and maintain relationships by communicating updates across teams and help prepare materials for updates. Identify and partner with cross-functional team on opportunities for improvements in creative process, timelines, approvals and other opportunities.
   

Direct Manager/Direct Reports:

• This Position typically reports to Sr. Manager, Content Production
• This Position has 10-15 Direct Reports

Travel Requirements:

• Typically requires overnight travel less than 5% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.
   

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
   

Minimum Qualifications:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
   

Preferred Qualifications:

• 5 years of experience leading teams: experience in construction, facility/maintenance, studio production or home-improvement related retail environment preferred

• Experience leading teams, driving efficiencies while meeting or exceeding quality and productivity goals

• Experience with scheduling projects with a deadline-driven focus

• Experience in or knowledge of the home-improvement industry

• Experience in safety training, implementing safety protocol and safety standard adherence

• Highly collaborative, open, and transparent

• Calmness under pressure, with the ability to excel and thrive in a high-volume environment

• Proactive problem-solving, both technically and creatively

• Ability and desire to work in a fast-paced, agile environmentStrong attention to detail

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job
   

Preferred Education:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Minimum Years of Work Experience:

• 5

Preferred Years of Work Experience:

• 5

Minimum Leadership Experience:

• No previous leadership experience​

Preferred Leadership Experience:

• No previous leadership experience

Certifications:

• None
   

Competencies:

• Decision Quality
• Collaborates
• Drives Engagement
• Ensures Accountability
• Plans and Aligns
• Communicates Effectively
• Customer Focus
• Develops Talent
• Drives Results
• Manages Conflict