Contractors’ Warehouse —
Sr. Operations Business Analyst
Location – Atlanta, GA
Job ID – Req127928
Category – Operations
Apply By – Applications are accepted on an ongoing basis
Location – Atlanta, GA
Job ID – Req127928
Category – Operations
Company Overview
What’s the best place we’ve ever built? The place where we work. At Home Depot, our goal is to provide the highest level of service, the broadest selection of products, and the most competitive prices. As the world’s largest home improvement specialty retailer, we operate more than 2,200 retail stores across North America. And each of our associates are focused one thing — helping our customers build and improve their homes, businesses, and ultimately their lives.
Position Purpose:
As a Senior Operations Business Analyst in HDES, you will have a material impact on field and support operations with large scale, visible outcomes. Your goal is to understand and quantify drivers that map to the activities our associates perform to support our stores and supply chain facilities. How do we engineer a process to support the unique and many different maintenance needs of our stores? What processes does this team execute regularly that require streamlining and optimizing? These are the types of questions you’ll be helping to answer through a combination of in-person studies and data analysis. This role will also see you partnering closely with a variety of cross-functional teams and help you gain the exposure needed to build a successful career at the Home Depot .
This role offers high visibility to a variety of business partners. This, combined with scope of The Home Depot Enterprise, brings a very large career mobility element to the table as well, with the possibility to take your career in a number of different directions at The Home Depot.
Key Responsibilities:
- Lead Project Teams of Analysts and other associates
- Perform data gathering tasks, synthesis – develop solutions, project/strategy planning and data utilization
- Produce documents for teams and leadership to review and utilize. Deliver presentations to teams and executive leaders and sponsors
- Build skills and knowledge including self-development, team knowledge and customer (internal) knowledge.
- Deliver presentations to teams and executive leaders and sponsors.
Direct Manager/Direct Reports:
- Typically reports to Store Operations Process Manager or Store Operations Business Manager (or Sr. Managers)
- No associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).
Travel Requirements:
- Typically requires overnight travel less than 10% of the time.
Physical Requirements:
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
Preferred Qualifications:
- Degree in Industrial Engineering or related engineering degree
- Experience with LEAN 6 Sigma or other process improvement methodology
- Project management experience
- Experience conducting time studies and developing repeatable processes based in engineering standards
- Proficient in MS suite of software to include PowerPoint, Excel, Vizio and SmartSheet
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
- No additional education
Minimum Years of Work Experience:
- 3
Preferred Years of Work Experience:
- No additional years of experience
Minimum Leadership Experience:
- None
Preferred Leadership Experience:
- None
Certifications:
- None
Competencies:
- Experience leading high performing teams
- Consulting management and/or project management.
- Strong quantitative skills such as statistics and data analysis
- Problem solving
- Strong Operations, Retail and/or field knowledge
Location – Atlanta, GA
Job ID – Req127928
Category – Operations
Role Overview
Position Purpose:
As a Senior Operations Business Analyst in HDES, you will have a material impact on field and support operations with large scale, visible outcomes. Your goal is to understand and quantify drivers that map to the activities our associates perform to support our stores and supply chain facilities. How do we engineer a process to support the unique and many different maintenance needs of our stores? What processes does this team execute regularly that require streamlining and optimizing? These are the types of questions you’ll be helping to answer through a combination of in-person studies and data analysis. This role will also see you partnering closely with a variety of cross-functional teams and help you gain the exposure needed to build a successful career at the Home Depot .
This role offers high visibility to a variety of business partners. This, combined with scope of The Home Depot Enterprise, brings a very large career mobility element to the table as well, with the possibility to take your career in a number of different directions at The Home Depot.
Key Responsibilities:
- Lead Project Teams of Analysts and other associates
- Perform data gathering tasks, synthesis – develop solutions, project/strategy planning and data utilization
- Produce documents for teams and leadership to review and utilize. Deliver presentations to teams and executive leaders and sponsors
- Build skills and knowledge including self-development, team knowledge and customer (internal) knowledge.
- Deliver presentations to teams and executive leaders and sponsors.
Direct Manager/Direct Reports:
- Typically reports to Store Operations Process Manager or Store Operations Business Manager (or Sr. Managers)
- No associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).
Travel Requirements:
- Typically requires overnight travel less than 10% of the time.
Physical Requirements:
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
Preferred Qualifications:
- Degree in Industrial Engineering or related engineering degree
- Experience with LEAN 6 Sigma or other process improvement methodology
- Project management experience
- Experience conducting time studies and developing repeatable processes based in engineering standards
- Proficient in MS suite of software to include PowerPoint, Excel, Vizio and SmartSheet
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
- No additional education
Minimum Years of Work Experience:
- 3
Preferred Years of Work Experience:
- No additional years of experience
Minimum Leadership Experience:
- None
Preferred Leadership Experience:
- None
Certifications:
- None
Competencies:
- Experience leading high performing teams
- Consulting management and/or project management.
- Strong quantitative skills such as statistics and data analysis
- Problem solving
- Strong Operations, Retail and/or field knowledge
Hybrid – An associate in a hybrid role blends in-office and remote/virtual working to complete their job duties. An associate may be required to work from a designated Home Depot location on some days, and may work from a virtual/remote location on others. We also refer to this as location – flex.
Learn more about our 4 different work locations. Additional information will be provided during the application process.
As part of the application process for this role, there will be an on-line assessment. The assessment usually takes about 17 minutes to complete. You will be directed to the assessment link immediately after submitting your application. Once you click on the link, you will need to complete it within 72 hours after starting it. You may stop and restart the assessment as many times as you like within the 72-hour time frame.
During the assessment, we’ll ask you questions about your approach to work and various work-related situations. The questions are based on characteristics that are related to performing successfully in hourly roles at The Home Depot, including:
- Professional Experience
- Learning Potential
- Responsibility
- Customer Focus
If you have a disability and would like to request an accommodation related to the assessment, or you would like to obtain more information about the assessment, click here to learn more.
Store Location
9090
2455 PACES FERRY RD
Atlanta, GA
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