Contractors’ Warehouse —
LEAD RENTAL TECHNICIAN
Location – Salt Lake City, UT
Job ID – Req125398
Category – Technicians
Apply By – Applications are accepted on an ongoing basis
Location – Salt Lake City, UT
Job ID – Req125398
Category – Technicians
Company Overview
What’s the best place we’ve ever built? The place where we work. At Home Depot, our goal is to provide the highest level of service, the broadest selection of products, and the most competitive prices. As the world’s largest home improvement specialty retailer, we operate more than 2,200 retail stores across North America. And each of our associates are focused one thing — helping our customers build and improve their homes, businesses, and ultimately their lives.
Pay Range
The pay range for this position is between $22.00 – $27.00.
Starting wage may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. The Home Depot offers additional competitive and non-financial benefits, which may include a performance-based bonus program or a profit sharing program depending on position.
Candidates must reside within a 20-mile radius of Salt Lake City, UT
Schedule: 9:00am – 6:30pm
Position Purpose:
The Lead Rental Technician (LRT) is a skilled technician, adept at performing a full range of equipment repairs on light construction equipment (skid steers, chippers, trenchers, mini-excavators, etc.) in a group of The Home Depot stores or customer job sites in the vicinity. This position reports directly to the next-level manager for their region.
Key Responsibilities:
- 10% Communication – Communicates clearly with teammates including store associates, technicians, and customers in both verbal and written communications. Uses active listening in understanding message content and point of view in order to fully understand the mechanical problems being reported; Provides expert knowledge to all Rental associates in the proper operation of the equipment and standard operating procedures; Supports rental centers by explaining the large equipment program and addressing any store-specific issues; Provides support throughout the rental period for customers and rental associates, which may include providing best-in-class delivery; Adhere to all safety requirements particular to equipment including Federal Motor Carrier Safety Regulations
- 40% Compliance: Safety & Dept of Transportation – Deploys new equipment to store locations, including performing PDIs, delivering to the store, and training store associates on the safe operation of the equipment; Trains Home Depot store associates and customers in the proper operation of the equipment and large equipment operating procedures Deploys new equipment to store locations, including performing PDIs, delivering to the store, and training store associates on the operation of the equipment Typically requires overnight travel less than 15% of the time
- 50% Equipment Repairs – Responsible for maintaining a fleet of rental equipment; Diagnose, maintain, and repair all components of the machine, including gas and diesel engines, hydraulics, electrical systems, fuel systems, and brake systems; Reviews Down Equipment Report and communicates with the leader to prioritize repairs and service calls; Obtains parts needed for repairs, while maintaining timely and accurate parts inventory; Utilizes company technology platform to document all work performed on equipment, including labor and parts; Performs tasks at store locations, company shop locations, and job sites; Performs other tasks assigned by the leader; Maintains vehicle compliance to company, federal and drivers standards of performance; Assists with equipment deliveries and pick-ups as required; Ability to lay out key action items in a logical sequence and recognize issues that may delay progress to reduce bottlenecks
Direct Manager/Direct Reports:
- This Position typically reports to Regional Field Operations Manager
- This Position has 0 Direct Reports
Travel Requirements:
- Typically requires overnight travel less than 10% of the time.
Physical Requirements:
- Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
Working Conditions:
- Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
Minimum Qualifications:
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Ability to diagnose and complete advanced mechanical repairs, including engines, hydraulics, and electrical systems.
- Ability to read and understand technical repair and parts manuals for equipment, including mechanical, hydraulic, electrical, and other components.
- Experience and ability to provide superior customer service Working knowledge of handheld technology (smartphone, laptop, tablet) Ability to operate in extreme outdoor working conditions Valid driver's license in state applying
Preferred Qualifications:
- Demonstrated ability to collaborate and work effectively with cross-functional teams
- Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
- Preferred Education Requirements: Technical or Trade School
- Experience in repair and maintenance of gas/diesel engines, automotive or industrial equipment.
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
- No additional education
Minimum Years of Work Experience:
- 3
Preferred Years of Work Experience:
- No additional years of experience
Minimum Leadership Experience:
- None
Preferred Leadership Experience:
- None
Certifications:
- None
Competencies:
- Action Oriented
- Decision Quality
- Manages Ambiguity
- Communicates Effectively
- Customer Focus
- Resourcefulness
Location – Salt Lake City, UT
Job ID – Req125398
Category – Technicians
Role Overview
Candidates must reside within a 20-mile radius of Salt Lake City, UT
Schedule: 9:00am – 6:30pm
Position Purpose:
The Lead Rental Technician (LRT) is a skilled technician, adept at performing a full range of equipment repairs on light construction equipment (skid steers, chippers, trenchers, mini-excavators, etc.) in a group of The Home Depot stores or customer job sites in the vicinity. This position reports directly to the next-level manager for their region.
Key Responsibilities:
- 10% Communication – Communicates clearly with teammates including store associates, technicians, and customers in both verbal and written communications. Uses active listening in understanding message content and point of view in order to fully understand the mechanical problems being reported; Provides expert knowledge to all Rental associates in the proper operation of the equipment and standard operating procedures; Supports rental centers by explaining the large equipment program and addressing any store-specific issues; Provides support throughout the rental period for customers and rental associates, which may include providing best-in-class delivery; Adhere to all safety requirements particular to equipment including Federal Motor Carrier Safety Regulations
- 40% Compliance: Safety & Dept of Transportation – Deploys new equipment to store locations, including performing PDIs, delivering to the store, and training store associates on the safe operation of the equipment; Trains Home Depot store associates and customers in the proper operation of the equipment and large equipment operating procedures Deploys new equipment to store locations, including performing PDIs, delivering to the store, and training store associates on the operation of the equipment Typically requires overnight travel less than 15% of the time
- 50% Equipment Repairs – Responsible for maintaining a fleet of rental equipment; Diagnose, maintain, and repair all components of the machine, including gas and diesel engines, hydraulics, electrical systems, fuel systems, and brake systems; Reviews Down Equipment Report and communicates with the leader to prioritize repairs and service calls; Obtains parts needed for repairs, while maintaining timely and accurate parts inventory; Utilizes company technology platform to document all work performed on equipment, including labor and parts; Performs tasks at store locations, company shop locations, and job sites; Performs other tasks assigned by the leader; Maintains vehicle compliance to company, federal and drivers standards of performance; Assists with equipment deliveries and pick-ups as required; Ability to lay out key action items in a logical sequence and recognize issues that may delay progress to reduce bottlenecks
Direct Manager/Direct Reports:
- This Position typically reports to Regional Field Operations Manager
- This Position has 0 Direct Reports
Travel Requirements:
- Typically requires overnight travel less than 10% of the time.
Physical Requirements:
- Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
Working Conditions:
- Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
Minimum Qualifications:
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Ability to diagnose and complete advanced mechanical repairs, including engines, hydraulics, and electrical systems.
- Ability to read and understand technical repair and parts manuals for equipment, including mechanical, hydraulic, electrical, and other components.
- Experience and ability to provide superior customer service Working knowledge of handheld technology (smartphone, laptop, tablet) Ability to operate in extreme outdoor working conditions Valid driver's license in state applying
Preferred Qualifications:
- Demonstrated ability to collaborate and work effectively with cross-functional teams
- Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
- Preferred Education Requirements: Technical or Trade School
- Experience in repair and maintenance of gas/diesel engines, automotive or industrial equipment.
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
- No additional education
Minimum Years of Work Experience:
- 3
Preferred Years of Work Experience:
- No additional years of experience
Minimum Leadership Experience:
- None
Preferred Leadership Experience:
- None
Certifications:
- None
Competencies:
- Action Oriented
- Decision Quality
- Manages Ambiguity
- Communicates Effectively
- Customer Focus
- Resourcefulness
Learn more about our 4 different work locations. Additional information will be provided during the application process.
As part of the application process for this role, there will be an on-line assessment. The assessment usually takes about 17 minutes to complete. You will be directed to the assessment link immediately after submitting your application. Once you click on the link, you will need to complete it within 72 hours after starting it. You may stop and restart the assessment as many times as you like within the 72-hour time frame.
During the assessment, we’ll ask you questions about your approach to work and various work-related situations. The questions are based on characteristics that are related to performing successfully in hourly roles at The Home Depot, including:
- Professional Experience
- Learning Potential
- Responsibility
- Customer Focus
If you have a disability and would like to request an accommodation related to the assessment, or you would like to obtain more information about the assessment, click here to learn more.
Store Location
4413
3398 S HIGHLAND DRIVE
Salt Lake City, UT
Once you’ve applied, please come back and apply for other jobs at this store and any store near you.
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