Contractors’ Warehouse —
Global Security Operations Center Operator – Full Time, 3rd Shift
Location
Atlanta, GA
Category
Security
Type
Corporate
Job ID
Req118454
Position Purpose:
SHIFT IS MONDAY – FRIDAY 10PM – 6AM
The Global Security Operations Center Operator monitors the security and safety of associates and facilities. This role serves as the first contact for emergencies related to national crises that affect the company and facilities, security at facilities and residences, international travelers, and ex-pats. The Control Room Operator uses innovative thinking, analytical skills, and subject matter expertise to handle multiple emergencies and time constraining issues.
Key Responsibilities:
- 30% Emergency Response – Coordinate activities such as Emergency Response / 911 Calls, Executive Evacuation, Staff Evacuation, and Alarm Response; implement contingency plans when needed
- 70% Risk Assessment and Administration – Actively monitor advanced security systems for activities such as national events, weather, news, and traffic. GSOC Operators communicate and report events to the appropriate point of contact and affected parties Perform day-to-day global security operations such as monitoring all corporate, residential, and other facilities-supports and assists investigative teams in data analysis, logistics support, report preparation, and vehicle tracking
Direct Manager/Direct Reports:
- This Position typically reports to Supervisor, Corporate Security – GSOC
- This Position has 0 Direct Reports
Travel Requirements:
- Typically requires overnight travel less than 10% of the time.
Physical Requirements:
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
- Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
Minimum Qualifications:
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
Preferred Qualifications:
- Demonstrated ability to collaborate and work effectively with cross-functional teams
- Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
- Excellent written and verbal communication skills
- 1+ years of demonstrated experience working in the security control room, security operations environment, and 911 dispatch experience.
- 1+ years in the security industry, customer service, or related role
- 3+ years working with advanced Microsoft Office /Windows applications
- Excellent interpersonal skills with a focus on customer service
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
- No additional education
Minimum Years of Work Experience:
- 2
Preferred Years of Work Experience:
- No additional years of experience
Minimum Leadership Experience:
- None
Preferred Leadership Experience:
- None
Certifications:
- None
Competencies:
- Action Oriented
- Collaborates
- Communicates Effectively
- Customer Focus
Paid parental leave to bond with your new addition
401(K) savings plan with company match
Merit increases and performance bonuses
On-the-spot recognition and rewards for a job well done
Position Purpose:
SHIFT IS MONDAY – FRIDAY 10PM – 6AM
The Global Security Operations Center Operator monitors the security and safety of associates and facilities. This role serves as the first contact for emergencies related to national crises that affect the company and facilities, security at facilities and residences, international travelers, and ex-pats. The Control Room Operator uses innovative thinking, analytical skills, and subject matter expertise to handle multiple emergencies and time constraining issues.
Key Responsibilities:
- 30% Emergency Response – Coordinate activities such as Emergency Response / 911 Calls, Executive Evacuation, Staff Evacuation, and Alarm Response; implement contingency plans when needed
- 70% Risk Assessment and Administration – Actively monitor advanced security systems for activities such as national events, weather, news, and traffic. GSOC Operators communicate and report events to the appropriate point of contact and affected parties Perform day-to-day global security operations such as monitoring all corporate, residential, and other facilities-supports and assists investigative teams in data analysis, logistics support, report preparation, and vehicle tracking
Direct Manager/Direct Reports:
- This Position typically reports to Supervisor, Corporate Security – GSOC
- This Position has 0 Direct Reports
Travel Requirements:
- Typically requires overnight travel less than 10% of the time.
Physical Requirements:
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
- Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
Minimum Qualifications:
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
Preferred Qualifications:
- Demonstrated ability to collaborate and work effectively with cross-functional teams
- Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
- Excellent written and verbal communication skills
- 1+ years of demonstrated experience working in the security control room, security operations environment, and 911 dispatch experience.
- 1+ years in the security industry, customer service, or related role
- 3+ years working with advanced Microsoft Office /Windows applications
- Excellent interpersonal skills with a focus on customer service
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
- No additional education
Minimum Years of Work Experience:
- 2
Preferred Years of Work Experience:
- No additional years of experience
Minimum Leadership Experience:
- None
Preferred Leadership Experience:
- None
Certifications:
- None
Competencies:
- Action Oriented
- Collaborates
- Communicates Effectively
- Customer Focus
Onsite – An associate in an onsite role is required to work at a specific Home Depot location in order to complete their job duties. We also refer to this as location – dependent.
Learn more about our 4 different work locations. Additional information will be provided during the application process.As part of the application process for this role, there will be an online assessment. The assessment usually takes about 17 minutes to complete. You will be directed to the assessment right after you submit your application. Once you click on the link to start the assessment, you will have 96 hours to finish it. You may stop and restart the assessment as many times as you like within the 96-hour time frame.
During the assessment, we’ll ask you questions about your approach to work and various work-related situations. The questions are based on characteristics that are related to performing successfully in hourly roles at The Home Depot, including:
- Professional Experience
- Learning Potential
- Responsibility
- Customer Focus
If you have a disability and would like to ask for an accommodation for the assessment, or you would like more information about the assessment, please click here.
Store Location
9090
2455 PACES FERRY RD
Atlanta, GA
Once you’ve applied, please come back and apply for other jobs at this store and any store near you.
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