Contractors’ Warehouse —
TOOL RENTAL SERVICE TECHNICIAN

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Location
Columbia, SC

Category
Technicians

Type
In-store and Distribution Center Hourly

Job ID
132970BR

OVERVIEW

Bonus Eligible

401(k) Company Matching

Employee Stock Purchase Program

JOB DESCRIPTION

Job Description

The Tool Rental Service Technician is responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Tool Rental Service Technicians will also be expected to provide fast and friendly service to store customers both in Tool Rental and throughout the entire store as needed. In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. Service Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary. This position also involves ordering parts for repair, using a computer to process transactions, and training Tool Rental Associates on the proper use for tools. Tool Rental Service Technicians will be expected to assist customers with general tool rental questions, demonstrating the proper use of rental tools and processing transactions. Preferred qualifications include one year Mechanical Repair experience, ability to evaluate and diagnose problems, maintenance & repair of small engines, outdoor power equipment & handheld electrical devices for customers, processing detailed transaction for rental equipment and customer repair, and job related experience in retail, tool rental technicians, mechanics, construction and landscaper.

BENEFITS

Paid parental leave to bond with your new addition

401(K) savings plan with company match

Merit increases and performance bonuses

On-the-spot recognition and rewards for a job well done

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OVERVIEW

OVERVIEW

Job Description

The Tool Rental Service Technician is responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Tool Rental Service Technicians will also be expected to provide fast and friendly service to store customers both in Tool Rental and throughout the entire store as needed. In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. Service Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary. This position also involves ordering parts for repair, using a computer to process transactions, and training Tool Rental Associates on the proper use for tools. Tool Rental Service Technicians will be expected to assist customers with general tool rental questions, demonstrating the proper use of rental tools and processing transactions. Preferred qualifications include one year Mechanical Repair experience, ability to evaluate and diagnose problems, maintenance & repair of small engines, outdoor power equipment & handheld electrical devices for customers, processing detailed transaction for rental equipment and customer repair, and job related experience in retail, tool rental technicians, mechanics, construction and landscaper.

Man working behind the Tool Rental desk.

Work Location

Work Location

Onsite – An associate in an onsite role is required to work at a specific Home Depot location in order to complete their job duties. We also refer to this as location – dependent.

Learn more about our . Additional information will be provided during the application process.

ONLINE ASSESSMENT

ONLINE ASSESSMENT

As part of the application process for this role, there will be an on-line assessment. The assessment usually takes about 17 minutes to complete. You will be directed to the assessment link immediately after submitting your application. Once you click on the link, you will need to complete it within 72 hours after starting it. You may stop and restart the assessment as many times as you like within the 72-hour time frame.

During the assessment, we’ll ask you questions about your approach to work and various work-related situations. The questions are based on characteristics that are related to performing successfully in hourly roles at The Home Depot, including:

Professional Experience
Learning Potential
Responsibility
Customer Focus

If you have a disability and would like to request an accommodation related to the assessment, or you would like to obtain more information about the assessment, click here to learn more.