Contractors’ Warehouse —
Manager – Corporate Security Investigations

Position Purpose:

Fraud Investigations: The Manager of Corporate Security Investigations is responsible for leading and managing complex internal and external investigations involving criminal activity, policy violations, and threats to company assets, personnel, and reputation. The Manager will work with partners across the company, including Credit Services, Cybersecurity, Internal Audit, Pro Loyalty, THD Foundation, Asset Protection, Customer Experience, Customer Solutions and Executive Escalations. The role is responsible for identifying and investigating fraud against THD’s eCommerce platform and all corporate entities. The Manager will implement investigative strategy, make recommendations to leadership and business partners to reduce fraud and enhance fraud detection. The role is responsible for reviewing and approving recommendations for criminal prosecution and coordinating with external law enforcement agencies as well as establishing partnerships with external private sector partners.  

Key Responsibilities:

• 65% Acquisition and analysis of public source information, acquisition and analysis of business records (including CCTV and transactional data), interview of witnesses and subjects, and the conduct of other lawful investigative techniques.
• 15% Analysis of travel security risks for executive travel, provision of threat analysis briefs, and alerting other department members of conditions that may impact safety and security. May be directed to actively assist in Executive Protection and Special Event
• 15% Monitoring of international travel itineraries, analysis of travel security risk for international travel, provision of threat analysis briefs, and alerting associates of conditions that may impact their safety and security while traveling.
• 5% Other investigative duties as assigned

Direct Manager/Direct Reports:

• This position reports to Senior Manager Corporate Security.
• This position has 0 direct reports.

Travel Requirements:

• Typically requires overnight travel 5% to 20% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications:

• Minimum 10 years of progressive experience in law enforcement, intelligence, private security, or corporate investigations, with a focus on complex case management. 
• Experience conducting both criminal and corporate investigations, including fraud, insider threats, and policy violations. 
• Experience leading investigative teams and collaborating across cross-functional departments. 
• Demonstrated experience in executive protection, including risk assessments, travel security planning, and protective intelligence. 
• Strong knowledge of E-Discovery principles, tools, and legal considerations in corporate investigations. 
• Familiarity with computer forensics methodologies, digital evidence handling, and forensic tools. 
• Strong analytical capabilities, including the ability to interpret data, conduct statistical analysis, and draw actionable insights. 
• Superior verbal and written communication skills, including report writing, executive briefings, and testimony preparation. 
• Experience with investigative case management systems, surveillance technologies, and threat intelligence platforms. 
• Preferred certifications such as CFE (Certified Fraud Examiner), CPP (Certified Protection Professional), CISSP, or equivalent. 

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

• No additional education

Minimum Years of Work Experience:

• 5

Preferred Years of Work Experience:

• No additional years of experience

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• None

Certifications:

• None

Competencies:

• Proficient with Microsoft Office suite of applications.
• Excellent analytical skills including statistical analysis and quantitative analysis
• Superior verbal and written communication skills
• Law Enforcement and/or private sector financial investigative experience
• Knowledge of federal and state statutes as well as rules of criminal and civil procedure
• CPA, CPP, CFE, CIA, CFF and JD designations are desirable Knowledge of public record search techniques and record interpretation Knowledge of social media search techniques
• Demonstrated ability to conduct interviews and interrogations