Contractors’ Warehouse —
Sr Manager Operations Business

Position Purpose:

Operations Business Senior Managers are responsible for driving large cross-functional projects focusing on bringing value to Home Depot through store operations process improvement. To do this, these individuals are responsible for using high-level strategic thinking to see the big picture, solve multi-faceted problems, understand the fundamental parts of the problems and communicate the problems to a project team. Key responsibilities include creating and maintaining project work plans, manage issues and roadblocks faced during life of project and providing guidance and expert knowledge to all team members (direct reports and cross-functional team members), Business Analysts, Managers and cross-functional resources. Operations Business Senior Managers act as liaisons with internal and external project affiliates and collaborate project results and make recommendations to executive sponsor and Steering Committee. Having strong communication skills and cross-functionally partnering with all Operations teams and other Home Depot functional areas is critical for success of this position.

Key Responsibilities:

• Drive large cross-functional projects focusing on bringing value to Home Depot through store operations process improvement
• Liaison with internal and external clients, operations staff, senior management/officers and others affiliated with project team
• Create and maintain multiple project work plans
• Manage issues and roadblocks faced during life of project and ensure issues are resolved
• Partner cross-functionally with Operations process teams and all other SSC functional areas in driving change within Home Depot
• Use high-level strategic thinking to see the big picture, solve multi-faceted problems, understand the fundamental parts of the problems throughout the organization at all levels
• Identify new, effective processes that are likely to add value to the stores bottom line
• Determine goals, direction and action steps necessary to maximize short-term and long-term success of projects in departments
• Ability to select, retain and motivate high caliber cross-functional staff including direct reports and full-time resources committed to project from other functional areas
• Identify and correct key operational areas of improvement within Home Depot's core business.

Direct Manager/Direct Reports:

• Direct reports 1 manager from within Operations and dedicated from other functional areas.
• Reports to Dir of Operations.

Travel Requirements:

• Typically requires overnight travel less than 10% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Under constant pressure to continuously meet tight deadlines, demanding quotas and/or must regularly deal with difficult situations.

Minimum Qualifications:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications:

• No additional qualifications

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

• No additional education

Minimum Years of Work Experience:

• 6

Preferred Years of Work Experience:

• No additional years of experience

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• None

Certifications:

• None

Competencies:

• Strong understanding of Operations and/or field knowledge
• Proven track record in managing projects
• Ability to influence others cross-functionally
• Strong quantitative, analytic and business accumen skills
• Strong critical thinking and decision making ability
• Broad, strategic, original thinking to resolve complex problems