Contractors’ Warehouse —
Cybersecurity Senior Engineer – Customer Identity & Access Management (CIAM) (Remote)
Location – Atlanta, GA
Job ID – Req134265
Category – Technology
Apply By – Applications are accepted on an ongoing basis
Location – Atlanta, GA
Job ID – Req134265
Category – Technology
Company Overview
What’s the best place we’ve ever built? The place where we work. At Home Depot, our goal is to provide the highest level of service, the broadest selection of products, and the most competitive prices. As the world’s largest home improvement specialty retailer, we operate more than 2,200 retail stores across North America. And each of our associates are focused one thing — helping our customers build and improve their homes, businesses, and ultimately their lives.
Pay Range
The pay range for this position is between $125,000.00 – $160,000.00.
Starting wage may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. The Home Depot offers additional competitive and non-financial benefits, which may include a performance-based bonus program or a profit sharing program depending on position.
Department: Customer Identity & Access Management (CIAM) Team
About the Role:
The Home Depot is seeking a Senior CIAM Engineer to support the THDCustomerIAM online identity platform, ensuring seamless, secure, and scalable customer authentication and authorization experiences. This role will be a critical member of the CIAM team, working with ForgeRock, Ping Identity, and other cutting-edge identity solutions to drive intelligent access, journey orchestration, and low-code/no-code development.
Key Responsibilities
- CIAM Development & Operations:
- Architect, develop, and optimize authentication (AuthN) and authorization (AuthZ) solutions using ForgeRock and Ping Identity platforms.
- Design and implement Intelligent Access and low-code/no-code IAM journey orchestration for frictionless customer authentication and security.
- Ensure high availability and performance of CIAM services, monitoring and improving system health.
- Identity Lifecycle & Security Enhancement:
- Enhance customer authentication flows with adaptive authentication, risk-based access controls (RBAC), and passwordless solutions.
- Support OAuth 2.0, OpenID Connect (OIDC), SAML, and JWT for secure API and application authentication.
- Collaborate with security teams to maintain compliance with NIST 800-63, GDPR, and CCPA.
- Automation & DevOps in CIAM:
- Automate CIAM deployments using CI/CD pipelines, Infrastructure as Code (IaC), and APIs for self-service identity provisioning.
- Optimize DevOps processes to ensure continuous delivery, minimizing downtime and enhancing customer experience.
- Troubleshoot and resolve IAM incidents and performance issues.
- Cross-Functional Collaboration & Governance:
- Work closely with security, engineering, and product teams to align CIAM with business needs and security policies.
- Drive IAM best practices, documentation, and governance models to ensure compliance and scalability.
- Support audit, risk assessment, and fraud prevention efforts related to identity security.
Required Qualifications & Experience:
- 5+ years of experience in CIAM engineering, with expertise in ForgeRock (AM, IDM, DS) and/or Ping Identity (PingOne, PingFederate, PingAccess).
- Strong experience with authentication and authorization frameworks: OAuth 2.0, OIDC, SAML, MFA, and adaptive authentication.
- Hands-on experience with low-code/no-code IAM orchestration tools, such as ForgeRock Intelligent Access or Ping Identity’s Journey Orchestration.
- Proficiency in DevOps principles, CI/CD pipelines, automation, and cloud-native IAM solutions.
- Experience working with high-scale, customer-facing identity platforms in large enterprises or similar companies.
- Knowledge of fraud detection, risk-based authentication (RBA), identity proofing, and compliance (NIST, GDPR, CCPA).
- Strong scripting and development skills (e.g., JavaScript, Python, Groovy, JSON, REST APIs).
- Exceptional problem-solving skills, ability to work in agile environments, and strong communication abilities.
Preferred Qualifications:
- Experience with AI/ML-based fraud detection and identity verification.
- Knowledge of Cloud IAM (Azure AD, Google Identity).
- Familiarity with zero-trust security models and passwordless authentication
Protecting what matters most to our associates and consumers by securing our sensitive data and critical assets from current and emerging threats. At The home Depot, Cybersecurity consists of Architecture, Governance, Identity & Access Management, Internal Threat Operations, Issue and Compliance Management, Risk Assessment/Advisory, Security Consulting, Security Operations, Service Optimization and Strategic Planning.
Key Responsibilities:
- 100% Deliver Execution, Plans & Align, Problem Solving – Design automation workflows and capabilities in support of data collection, investigation and incident response Develop threat hunting and data analysis strategy and capabilities Identify and propose new technologies, methodologies and/or approaches to detecting malicious activity Utilize indicators to scope and respond proactively to emerging threats Design, build, configure, maintain and monitor cybersecurity threat defense capabilities and user access management
Direct Manager/Direct Reports:
- This Position typically reports to Manager or Sr. Manager
- This Position has 0 Direct Reports
Travel Requirements:
- No travel required.
Physical Requirements:
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Minimum Years of Work Experience:
- 3
Competencies:
- Action Oriented
- Collaborates
- Communicates Effectively
- Customer Focus
- Drives Results
Bonus Eligible
401(k) Company Matching
Employee Stock Purchase ProgramPaid Time Off Benefits
Salaried associates are eligible for 2 weeks of vacation in their first year; FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service; (for positions in Washington State, Spokane, and Tacoma only) – Salary and Temporary associates will earn 1 hour of sick time for every 40 hours worked; FT associates will earn 1 hour of sick time for every 40 hours worked or 4 hours per month, whichever is greater; (for positions in Seattle only) – Salary and Temporary associates will earn 1 hour of sick time for every 30 hours worked; FT associates will earn 1 hour of sick time for every 30 hours worked or 4 hours per month, whichever is greater.
Location – Atlanta, GA
Job ID – Req134265
Category – Technology
Role Overview
Department: Customer Identity & Access Management (CIAM) Team
About the Role:
The Home Depot is seeking a Senior CIAM Engineer to support the THDCustomerIAM online identity platform, ensuring seamless, secure, and scalable customer authentication and authorization experiences. This role will be a critical member of the CIAM team, working with ForgeRock, Ping Identity, and other cutting-edge identity solutions to drive intelligent access, journey orchestration, and low-code/no-code development.
Key Responsibilities
- CIAM Development & Operations:
- Architect, develop, and optimize authentication (AuthN) and authorization (AuthZ) solutions using ForgeRock and Ping Identity platforms.
- Design and implement Intelligent Access and low-code/no-code IAM journey orchestration for frictionless customer authentication and security.
- Ensure high availability and performance of CIAM services, monitoring and improving system health.
- Identity Lifecycle & Security Enhancement:
- Enhance customer authentication flows with adaptive authentication, risk-based access controls (RBAC), and passwordless solutions.
- Support OAuth 2.0, OpenID Connect (OIDC), SAML, and JWT for secure API and application authentication.
- Collaborate with security teams to maintain compliance with NIST 800-63, GDPR, and CCPA.
- Automation & DevOps in CIAM:
- Automate CIAM deployments using CI/CD pipelines, Infrastructure as Code (IaC), and APIs for self-service identity provisioning.
- Optimize DevOps processes to ensure continuous delivery, minimizing downtime and enhancing customer experience.
- Troubleshoot and resolve IAM incidents and performance issues.
- Cross-Functional Collaboration & Governance:
- Work closely with security, engineering, and product teams to align CIAM with business needs and security policies.
- Drive IAM best practices, documentation, and governance models to ensure compliance and scalability.
- Support audit, risk assessment, and fraud prevention efforts related to identity security.
Required Qualifications & Experience:
- 5+ years of experience in CIAM engineering, with expertise in ForgeRock (AM, IDM, DS) and/or Ping Identity (PingOne, PingFederate, PingAccess).
- Strong experience with authentication and authorization frameworks: OAuth 2.0, OIDC, SAML, MFA, and adaptive authentication.
- Hands-on experience with low-code/no-code IAM orchestration tools, such as ForgeRock Intelligent Access or Ping Identity’s Journey Orchestration.
- Proficiency in DevOps principles, CI/CD pipelines, automation, and cloud-native IAM solutions.
- Experience working with high-scale, customer-facing identity platforms in large enterprises or similar companies.
- Knowledge of fraud detection, risk-based authentication (RBA), identity proofing, and compliance (NIST, GDPR, CCPA).
- Strong scripting and development skills (e.g., JavaScript, Python, Groovy, JSON, REST APIs).
- Exceptional problem-solving skills, ability to work in agile environments, and strong communication abilities.
Preferred Qualifications:
- Experience with AI/ML-based fraud detection and identity verification.
- Knowledge of Cloud IAM (Azure AD, Google Identity).
- Familiarity with zero-trust security models and passwordless authentication
Protecting what matters most to our associates and consumers by securing our sensitive data and critical assets from current and emerging threats. At The home Depot, Cybersecurity consists of Architecture, Governance, Identity & Access Management, Internal Threat Operations, Issue and Compliance Management, Risk Assessment/Advisory, Security Consulting, Security Operations, Service Optimization and Strategic Planning.
Key Responsibilities:
- 100% Deliver Execution, Plans & Align, Problem Solving – Design automation workflows and capabilities in support of data collection, investigation and incident response Develop threat hunting and data analysis strategy and capabilities Identify and propose new technologies, methodologies and/or approaches to detecting malicious activity Utilize indicators to scope and respond proactively to emerging threats Design, build, configure, maintain and monitor cybersecurity threat defense capabilities and user access management
Direct Manager/Direct Reports:
- This Position typically reports to Manager or Sr. Manager
- This Position has 0 Direct Reports
Travel Requirements:
- No travel required.
Physical Requirements:
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Minimum Years of Work Experience:
- 3
Competencies:
- Action Oriented
- Collaborates
- Communicates Effectively
- Customer Focus
- Drives Results
Bonus Eligible401(k) Company MatchingEmployee Stock Purchase ProgramPaid Time Off Benefits
Salaried associates are eligible for 2 weeks of vacation in their first year; FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service; (for positions in Washington State, Spokane, and Tacoma only) – Salary and Temporary associates will earn 1 hour of sick time for every 40 hours worked; FT associates will earn 1 hour of sick time for every 40 hours worked or 4 hours per month, whichever is greater; (for positions in Seattle only) – Salary and Temporary associates will earn 1 hour of sick time for every 30 hours worked; FT associates will earn 1 hour of sick time for every 30 hours worked or 4 hours per month, whichever is greater.
Remote/virtual – An associate in a remote/virtual role typically is not required to work from a designated Home Depot location to complete their job duties. Limited or infrequent in-office presence may be required. We also refer to this as location – independent.
Learn more about our 4 different work locations. Additional information will be provided during the application process.
As part of the application process for this role, there will be an on-line assessment. The assessment usually takes about 17 minutes to complete. You will be directed to the assessment link immediately after submitting your application. Once you click on the link, you will need to complete it within 72 hours after starting it. You may stop and restart the assessment as many times as you like within the 72-hour time frame.
During the assessment, we’ll ask you questions about your approach to work and various work-related situations. The questions are based on characteristics that are related to performing successfully in hourly roles at The Home Depot, including:
- Professional Experience
- Learning Potential
- Responsibility
- Customer Focus
If you have a disability and would like to request an accommodation related to the assessment, or you would like to obtain more information about the assessment, click here to learn more.
Healthcare Options
Profit-Sharing Bonuses
Tuition Reimbursement
Discounts on Cell Phones, Gyms, and More
Store Location
GA01
VIRTUAL
Atlanta, GA
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