Contractors’ Warehouse —
Home Services Project Specialist (Lead Generator) Concord, CA
Location
Concord, CA
Category
Operations
Type
Corporate
Job ID
Req118589
Pay Range
For California, Colorado, Connecticut, Hawaii, Rhode Island, Nevada, New York, and Washington residents:
The pay range for this position is between $20.00 – $25.50.
Starting wage may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. The Home Depot offers additional competitive and non-financial benefits, which may include a performance-based bonus program or a profit sharing program depending on position.
The Home Services Project Specialist (HSPS) is responsible for the sales and marketing of the specific Home Services Install programs within Home Depot stores they are assigned to work. They are to work closely with their Sales Consultant and Sales Managers to generate quality leads for and drive awareness of the programs in store. The HS Project Specialist will also attend store events, home shows, and other lead events when scheduled. This is a part-time entry position requiring an outgoing personality to build strong relationships and excellent customer service skills, and the first step to a career path in sales, retail and or marketing with Home Depot.
Key Responsibilities:
- 75% Meets or exceeds established productivity goals by generating quality leads for each Home Services install program assigned. Approaches customers within the store, introducing them to Home Services programs, and pre-qualifying the customer and scheduling a free in home consultation. Provides accurate product information to the customer.
- 10% Work with Home Depot store associates and management to maintain a positive working relationship.
- 5% Set-up and break down a store display in locations that allow it and help maintain the selling center with needed brochures and materials. Ensure the program displays are clean and literature are in stock for customers.
- 5% Attend store events and home shows to promote Home Services business to attendees.
- 5% Other job duties as assigned by manager.
Direct Manager/Direct Reports:
- This position reports to Branch Marketing Manager or Sales Manager
- This position has no Direct Reports
Travel Requirements:
- Typically requires overnight travel less than 10% of the time.
Physical Requirements:
- Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
Working Conditions:
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
Preferred Qualifications:
- Knowledge or experience in the home improvement, retail or telemarketing field. Ability to travel to various locations based upon business needs is preferred by not required.
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
- No additional education
Minimum Years of Work Experience:
- 1
Preferred Years of Work Experience:
- No additional years of experience
Minimum Leadership Experience:
- None
Preferred Leadership Experience:
- None
Certifications:
- None
Competencies:
- Strong customer service skills.
- Good verbal and written communication skills with flexibility of style to reach multiple audiences.
- Excellent relationship building skills.
- Good presentation and selling skills.
- Ability to initiate conversations with customers and accept possible rejection
Paid parental leave to bond with your new addition
401(K) savings plan with company match
Merit increases and performance bonuses
On-the-spot recognition and rewards for a job well done
The Home Services Project Specialist (HSPS) is responsible for the sales and marketing of the specific Home Services Install programs within Home Depot stores they are assigned to work. They are to work closely with their Sales Consultant and Sales Managers to generate quality leads for and drive awareness of the programs in store. The HS Project Specialist will also attend store events, home shows, and other lead events when scheduled. This is a part-time entry position requiring an outgoing personality to build strong relationships and excellent customer service skills, and the first step to a career path in sales, retail and or marketing with Home Depot.
Key Responsibilities:
- 75% Meets or exceeds established productivity goals by generating quality leads for each Home Services install program assigned. Approaches customers within the store, introducing them to Home Services programs, and pre-qualifying the customer and scheduling a free in home consultation. Provides accurate product information to the customer.
- 10% Work with Home Depot store associates and management to maintain a positive working relationship.
- 5% Set-up and break down a store display in locations that allow it and help maintain the selling center with needed brochures and materials. Ensure the program displays are clean and literature are in stock for customers.
- 5% Attend store events and home shows to promote Home Services business to attendees.
- 5% Other job duties as assigned by manager.
Direct Manager/Direct Reports:
- This position reports to Branch Marketing Manager or Sales Manager
- This position has no Direct Reports
Travel Requirements:
- Typically requires overnight travel less than 10% of the time.
Physical Requirements:
- Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
Working Conditions:
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
Preferred Qualifications:
- Knowledge or experience in the home improvement, retail or telemarketing field. Ability to travel to various locations based upon business needs is preferred by not required.
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
- No additional education
Minimum Years of Work Experience:
- 1
Preferred Years of Work Experience:
- No additional years of experience
Minimum Leadership Experience:
- None
Preferred Leadership Experience:
- None
Certifications:
- None
Competencies:
- Strong customer service skills.
- Good verbal and written communication skills with flexibility of style to reach multiple audiences.
- Excellent relationship building skills.
- Good presentation and selling skills.
- Ability to initiate conversations with customers and accept possible rejection
Onsite – An associate in an onsite role is required to work at a specific Home Depot location in order to complete their job duties. We also refer to this as location – dependent.
Learn more about our 4 different work locations. Additional information will be provided during the application process.As part of the application process for this role, there will be an online assessment. The assessment usually takes about 17 minutes to complete. You will be directed to the assessment right after you submit your application. Once you click on the link to start the assessment, you will have 96 hours to finish it. You may stop and restart the assessment as many times as you like within the 96-hour time frame.
During the assessment, we’ll ask you questions about your approach to work and various work-related situations. The questions are based on characteristics that are related to performing successfully in hourly roles at The Home Depot, including:
- Professional Experience
- Learning Potential
- Responsibility
- Customer Focus
If you have a disability and would like to ask for an accommodation for the assessment, or you would like more information about the assessment, please click here.
Store Location
0634
2090 MERIDAN PARK BLVD
Concord, CA
Once you’ve applied, please come back and apply for other jobs at this store and any store near you.
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