Operations Managers (OMs) are over multiple areas of a distribution center and ensure those areas are running efficiently and safely.
What does an Operations Manager (OM) do?
Whether focused on direct to customer or store deliveries, OMs help ensure that customer service and safety are a priority in the areas they support.
Do OMs have direct reports?
Yes, they do. Depending on the distribution center, OMs have either Area Supervisors or GWAs reporting to them.
Are OMs schedules consistent?
Generally, yes. OMs manage a certain key or shift, but will assist on other keys when coverage is needed.