General Office Associates (GOAs) are responsible for several jobs in the warehouse. One of their most important responsibilities is assisting customers. In some warehouses, they schedule deliveries, handle orders, and serve as the main point of contact for customers.
Frequently Asked Questions
What is the GOA’s job?
A GOA is often doing clerical or admin work in most warehouses. In others, a GOA is also in charge of tasks such as partnering with stores, processing appliance orders, contacting customers to schedule deliveries, and arranging driver pickups.
Does this role require heavy lifting?
While our warehouse associates generally unload and stage products, the GOA is often cross-trained on equipment in case we need extra help.
Is the work schedule consistent?
Yes, a GOA has a consistent schedule that allows for planning time and activities outside of work.
Are there overnight shifts?
Typically, there are not overnight shifts for this job.
POTENTIAL WAYS TO GROW
A GOA position in one of our distribution centers can be a lifelong career or starting point to move throughout the company. Whether you are looking for the next step or you just want to try something new, there are multiple ways to grow. Select one of the jobs below to see an example of how you could reach your careers goals.
Learn What The Different Warehouses Do
MAKE DOING WORK FOR YOU
With stores, distribution centers, and corporate offices across the country, your next opportunity might be right around the corner.