Distribution Centers —
GENERAL OFFICE ASSOCIATE

General Office Associates (GOAs) are responsible for several jobs in the warehouse. One of their most important responsibilities is assisting customers. In some warehouses, they schedule deliveries, handle orders, and serve as the main point of contact for customers.

Frequently Asked Questions

What is the GOA’s job?
A GOA is often doing clerical or admin work in most warehouses. In others, a GOA is also in charge of tasks such as partnering with stores, processing appliance orders, contacting customers to schedule deliveries, and arranging driver pickups.

Does this role require heavy lifting?
While our warehouse associates generally unload and stage products, the GOA is often cross-trained on equipment in case we need extra help.

Is the work schedule consistent?
Yes, a GOA has a consistent schedule that allows for planning time and activities outside of work.

Are there overnight shifts?
Typically, there are not overnight shifts for this job.

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POTENTIAL WAYS TO GROW

Here are two potential paths of how you can reach your career goal.

If you start as a General Office Associate, you can grow into a Warehouse Area Supervisor. OR you can starts as a General Office Associate, become a General Warehouse Associate and then become a Warehouse Area Supervisor.If you start as a General Office Associate, you can grow into a Warehouse Area Supervisor. OR you can starts as a General Office Associate, become a General Warehouse Associate and then become a Warehouse Area Supervisor.
If you start as a General Office Associate, you can train to be a Driver Helper and then become a Driver.If you start as a General Office Associate, you can train to be a Driver Helper and then become a Driver.
Here are two potential paths of how you can reach your career goal.

If you start as a General Office Associate, you can become a Warehouse Area Supervisor and them become an Operations Manager. OR you can starts as a General Office Associate, become a General Warehouse Associate, grow into a Warehouse Area Supervisor and then become a Operations Manager.If you start as a General Office Associate, you can become a Warehouse Area Supervisor and them become an Operations Manager. OR you can starts as a General Office Associate, become a General Warehouse Associate, grow into a Warehouse Area Supervisor and then become a Operations Manager.

A GOA position in one of our distribution centers can be a lifelong career or starting point to move throughout the company. Whether you are looking for the next step or you just want to try something new, there are multiple ways to grow. Select one of the jobs below to see an example of how you could reach your careers goals.

Learn What The Different Warehouses Do

DIRECT FULFILLMENT CENTER (DFC)

DFCs deliver millions of online products directly to customers.

RAPID DEPLOYMENT CENTER (RDC)

RDCs use conveyers and scanners to quickly receive and sort inbound freight for stores and fulfillment centers.

STOCKING DISTRIBUTION CENTER (SDC)

SDCs store domestic and imported products that include seasonal, oversized, and hurricane preparedness supplies.

BULK DISTRIBUTION CENTER (BDC)

BDCs receive inbound flatbed trucks that contain large and bulky products for the stores.

MARKET DELIVERY OPERATIONS (MDO)

MDOs receive appliances from vendors, then manage scheduling, delivery, and installation for customers.

FLATBED DISTRIBUTION CENTER (FDC)

Lead Rental Service Technicians are skilled technicians responsible for maintaining Home Depot rental equipment.

CROWN BOLT

Crown Bolt provides fasteners, hardware and builders hardware to retailers.

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