Contractors’ Warehouse —
DC GENERAL OFFICE ASSOCIATE

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Location
Tinley Park, IL

Category
Distribution Center & Warehouse

Type
In-store and Distribution Center Hourly

Job ID
125222BR

OVERVIEW

Bonus Eligible

401(k) Company Matching

Employee Stock Purchase Program

JOB DESCRIPTION

Job Description

The General Office Associates greet vendors, customers, job applicants and other visitors, and arranges for escort services, as appropriate. They operate the switchboard or telephone console to route incoming calls, coordinate and expedite the flow of product with vendors and stores, communicate completion dates for deliverables, and communicate with carriers to avoid transit delays. They also schedule and coordinate efficient distribution of products in order to satisfy store demand, analyze and revise shipment plans as required, and work with other departments to ensure store satisfaction and accuracy of shipment records. The General Office Associates are also responsible for assigning product to trucks according to length and purpose of trip, freight requirements, and user preference. They also investigate overdue vehicles, confer with customers to expedite or locate missing, misrouted, delayed or damaged merchandise, and compare/verifiy identifying information or shipping records on incoming or outgoing shipments with bills of lading, invoices, orders or other records. They also prepare appropriate documentation for domestic or international shipments and maintain records accordingly. The General Office Associate must have the ability to use computer systems and knowledge of operational reports and procedures.

BENEFITS

Paid parental leave to bond with your new addition

401(K) savings plan with company match

Merit increases and performance bonuses

On-the-spot recognition and rewards for a job well done

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OVERVIEW

OVERVIEW

Job Description

The General Office Associates greet vendors, customers, job applicants and other visitors, and arranges for escort services, as appropriate. They operate the switchboard or telephone console to route incoming calls, coordinate and expedite the flow of product with vendors and stores, communicate completion dates for deliverables, and communicate with carriers to avoid transit delays. They also schedule and coordinate efficient distribution of products in order to satisfy store demand, analyze and revise shipment plans as required, and work with other departments to ensure store satisfaction and accuracy of shipment records. The General Office Associates are also responsible for assigning product to trucks according to length and purpose of trip, freight requirements, and user preference. They also investigate overdue vehicles, confer with customers to expedite or locate missing, misrouted, delayed or damaged merchandise, and compare/verifiy identifying information or shipping records on incoming or outgoing shipments with bills of lading, invoices, orders or other records. They also prepare appropriate documentation for domestic or international shipments and maintain records accordingly. The General Office Associate must have the ability to use computer systems and knowledge of operational reports and procedures.

Home Depot store employee, cashier, entering data on a touchscreen

Work Location

Work Location

Onsite – An associate in an onsite role is required to work at a specific Home Depot location in order to complete their job duties. We also refer to this as location – dependent.

Learn more about our . Additional information will be provided during the application process.

ONLINE ASSESSMENT

ONLINE ASSESSMENT

As part of the application process for this role, there will be an on-line assessment. The assessment usually takes about 17 minutes to complete. You will be directed to the assessment link immediately after submitting your application. Once you click on the link, you will need to complete it within 72 hours after starting it. You may stop and restart the assessment as many times as you like within the 72-hour time frame.

During the assessment, we’ll ask you questions about your approach to work and various work-related situations. The questions are based on characteristics that are related to performing successfully in hourly roles at The Home Depot, including:

Professional Experience
Learning Potential
Responsibility
Customer Focus

If you have a disability and would like to request an accommodation related to the assessment, or you would like to obtain more information about the assessment, click here to learn more.