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Customer Service Representative- Front Desk
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Customer Service Representative- Front Desk
Location – Sandy Springs, GA
Job ID – 4532174008
Category – Sales Support
Team – Temco Logistics
Location – Sandy Springs, GA
Job ID – 4532174008
Category – Sales Support
Location – Sandy Springs, GA
Job ID – 4532174008
Category – Sales Support
Company Overview
What’s the best place we’ve ever built? The place where we work. At Home Depot, our goal is to provide the highest level of service, the broadest selection of products, and the most competitive prices. As the world’s largest home improvement specialty retailer, we operate more than 2,200 retail stores across North America. And each of our associates are focused one thing — helping our customers build and improve their homes, businesses, and ultimately their lives.
POSITION OVERVIEW
The Customer Service Order Entry role ensures that all customer needs are promptly addressed in a courteous and professional manner. Will assist staff with all aspects of the ordering process including order entry, order placement, order fulfillment, product information and scheduling. Acts as a liaison between production, customers and/or sales personnel to provide availability and scheduling information.
Essential Functions
- Manage customer orders by assisting project manager with order placement, template scheduling, delivery, and installation services
- Manage order entry process
- Communicate with Sourcing team and SOPT to secure needed product
- Communicate with production or scheduling managers concerning special requirements on orders
- Monitor schedule on upcoming jobs and communicate schedule changes with appropriate team members
- Communicate any credit issues discovered upon order entry to appropriate sales personnel
- Answer incoming calls or emails; timely & professionally
- Perform other duties as requested
Competencies/Skills/Abilities
- High School Diploma or GED required
- Strong organizational skills and effective team player
- Ability to be detail-oriented and multi-task, work within specified timeframes
- Strong verbal and written communication skills are required, Bi-lingual English/Spanish is a plus
- Previous Customer Service work experience is required; previous work experience in our industry is preferred
- Proficient with Microsoft Office; Outlook, Excel and Word
Bonus Eligible
401(k) Company Matching
Employee Stock Purchase ProgramTeam – Temco Logistics
Location – Sandy Springs, GA
Job ID – 4532174008
Category – Sales Support
Company Overview
At Temco Logistics, we specialize in last-mile delivery. Our team delivers and installs major appliances to help improve customers’ homes. As a Home Depot company, we share a commitment to excellent service and building strong relationships. Are you ready for your next step? From drivers to technicians and beyond, Temco has an opportunity for you to grow your career.
POSITION OVERVIEW
The Customer Service Order Entry role ensures that all customer needs are promptly addressed in a courteous and professional manner. Will assist staff with all aspects of the ordering process including order entry, order placement, order fulfillment, product information and scheduling. Acts as a liaison between production, customers and/or sales personnel to provide availability and scheduling information.
Essential Functions
- Manage customer orders by assisting project manager with order placement, template scheduling, delivery, and installation services
- Manage order entry process
- Communicate with Sourcing team and SOPT to secure needed product
- Communicate with production or scheduling managers concerning special requirements on orders
- Monitor schedule on upcoming jobs and communicate schedule changes with appropriate team members
- Communicate any credit issues discovered upon order entry to appropriate sales personnel
- Answer incoming calls or emails; timely & professionally
- Perform other duties as requested
Competencies/Skills/Abilities
- High School Diploma or GED required
- Strong organizational skills and effective team player
- Ability to be detail-oriented and multi-task, work within specified timeframes
- Strong verbal and written communication skills are required, Bi-lingual English/Spanish is a plus
- Previous Customer Service work experience is required; previous work experience in our industry is preferred
- Proficient with Microsoft Office; Outlook, Excel and Word
401(k) Savings Plan with Company match
Medical & Free Dental & Vision
Career Growth Opportunities to Advance Into Leadership RolesTeam – Construction Resources
Location – Sandy Springs, GA
Job ID – 4532174008
Category – Sales Support
Company Overview
Discover a career with Construction Resources and its family of brands — Bell Cabinets, UMI Stone/Opustone, Cancos Tile and Stone, The Jarrell Company, MVP Granite, and Ramos Marble and Granite, where craftsmanship and collaboration meet. For over 50 years, we’ve empowered designers, builders, and remodelers to turn visions into reality. Join a team that values problem-solving, people-first service, and excellence at every level.
POSITION OVERVIEW
The Customer Service Order Entry role ensures that all customer needs are promptly addressed in a courteous and professional manner. Will assist staff with all aspects of the ordering process including order entry, order placement, order fulfillment, product information and scheduling. Acts as a liaison between production, customers and/or sales personnel to provide availability and scheduling information.
Essential Functions
- Manage customer orders by assisting project manager with order placement, template scheduling, delivery, and installation services
- Manage order entry process
- Communicate with Sourcing team and SOPT to secure needed product
- Communicate with production or scheduling managers concerning special requirements on orders
- Monitor schedule on upcoming jobs and communicate schedule changes with appropriate team members
- Communicate any credit issues discovered upon order entry to appropriate sales personnel
- Answer incoming calls or emails; timely & professionally
- Perform other duties as requested
Competencies/Skills/Abilities
- High School Diploma or GED required
- Strong organizational skills and effective team player
- Ability to be detail-oriented and multi-task, work within specified timeframes
- Strong verbal and written communication skills are required, Bi-lingual English/Spanish is a plus
- Previous Customer Service work experience is required; previous work experience in our industry is preferred
- Proficient with Microsoft Office; Outlook, Excel and Word
Medical & Dental & Vision
Employee Stock Purchase Program
401(k) Savings Plan with Company match
Employee Assistance ProgramLocation – Sandy Springs, GA
Job ID – 4532174008
Category – Sales Support
Role Overview
POSITION OVERVIEW
The Customer Service Order Entry role ensures that all customer needs are promptly addressed in a courteous and professional manner. Will assist staff with all aspects of the ordering process including order entry, order placement, order fulfillment, product information and scheduling. Acts as a liaison between production, customers and/or sales personnel to provide availability and scheduling information.
Essential Functions
- Manage customer orders by assisting project manager with order placement, template scheduling, delivery, and installation services
- Manage order entry process
- Communicate with Sourcing team and SOPT to secure needed product
- Communicate with production or scheduling managers concerning special requirements on orders
- Monitor schedule on upcoming jobs and communicate schedule changes with appropriate team members
- Communicate any credit issues discovered upon order entry to appropriate sales personnel
- Answer incoming calls or emails; timely & professionally
- Perform other duties as requested
Competencies/Skills/Abilities
- High School Diploma or GED required
- Strong organizational skills and effective team player
- Ability to be detail-oriented and multi-task, work within specified timeframes
- Strong verbal and written communication skills are required, Bi-lingual English/Spanish is a plus
- Previous Customer Service work experience is required; previous work experience in our industry is preferred
- Proficient with Microsoft Office; Outlook, Excel and Word
Bonus Eligible401(k) Company MatchingEmployee Stock Purchase ProgramOnsite – These roles offer the opportunity to be part of a team at a specific physical location. Associates in these locations work in person at a local store, warehouse, or office, supporting daily operations and building strong relationships with their teams.
Onsite – These roles offer the opportunity to be part of a team at a specific physical location. Associates in these locations work in person at a local store, warehouse, or office, supporting daily operations and building strong relationships with their teams.
Onsite – These roles offer the opportunity to be part of a team at a specific physical location. Associates in these positions work in person at a local store, warehouse, or office, supporting daily operations and building strong relationships with their teams.
As part of the application process for this role, there will be an on-line assessment. The assessment usually takes about 17 minutes to complete. You will be directed to the assessment link immediately after submitting your application. Once you click on the link, you will need to complete it within 72 hours after starting it. You may stop and restart the assessment as many times as you like within the 72-hour time frame.
During the assessment, we’ll ask you questions about your approach to work and various work-related situations. The questions are based on characteristics that are related to performing successfully in hourly roles at The Home Depot, including:
- Professional Experience
- Learning Potential
- Responsibility
- Customer Focus
If you have a disability and would like to request an accommodation related to the assessment, or you would like to obtain more information about the assessment, click here to learn more.
Healthcare Options
Profit-Sharing Bonuses
Tuition Reimbursement
Discounts on Cell Phones, Gyms, and More
Job Location
7455 Trowbridge Road
Sandy Springs, GA
Don’t forget to look for other jobs in area of interest!
Building Location
7455 Trowbridge Road
Sandy Springs, GA
Once you’ve applied, please come back and apply for other jobs at this location or those nearby.
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