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Customer Service Representative
Contractors’ Warehouse —
Customer Service Representative
Location – Boynton Beach, FL
Job ID – 4529774008
Category – Sales Support
Team – Temco Logistics
Location – Boynton Beach, FL
Job ID – 4529774008
Category – Sales Support
Location – Boynton Beach, FL
Job ID – 4529774008
Category – Sales Support
Company Overview
What’s the best place we’ve ever built? The place where we work. At Home Depot, our goal is to provide the highest level of service, the broadest selection of products, and the most competitive prices. As the world’s largest home improvement specialty retailer, we operate more than 2,200 retail stores across North America. And each of our associates are focused one thing — helping our customers build and improve their homes, businesses, and ultimately their lives.
OVERVIEW
It is the primary responsibility of this position to coordinate and manage the customer ordering process. This includes but is not limited to creating order acknowledgements, posting signed order acknowledgements and payments to individual orders, communicating with customers on deliveries and backorders, and answering general order/material questions. Moreover, below details additional responsibilities related to maintaining the customer relationship, as well a general office responsibility.
JOB RESPONSIBILITIES:
- Processing order acknowledgements from inception, recording approval documents on order acknowledgements, accepting payment if applicable, and setting delivery of product.
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Provide clerical and administrative support as necessary.
- Provide showroom support by assisting with customer selection as necessary.
ACCOUNTABILITIES AND PERFORMANCE MEASURES:
- Time Management, Customer Engagement, Attention to Detail, Well Organized
WORK ENVIRONMENT
Requires occasional lifting up to 25 pounds. Must be able to multitask and complete tasks. Must have ability to be work in both an office and warehouse setting Requires occasional exposure to outdoor weather conditions.
REQUIREMENTS/EDUCATION AND EXPERIENCE:
- High school Diploma/GED
- Bilingual preferable
- Ability to type 30-35 words per minute
- Computer skills: Microsoft Office, Outlook
PERSONAL ATTRIBUTES:
- Positive Attitude – Cooperation, Courteous, Friendly, Honest, Respectful
- Teamwork – Collaborative, Team Player, Accept Feedback, Customer Service, Emotional Intelligence, Interpersonal Skills
- Work Ethic – Multi-tasking, Organization, Time management & Efficiency, Strategic Planning, Results Oriented
Bonus Eligible
401(k) Company Matching
Employee Stock Purchase ProgramTeam – Temco Logistics
Location – Boynton Beach, FL
Job ID – 4529774008
Category – Sales Support
Company Overview
At Temco Logistics, we specialize in last-mile delivery. Our team delivers and installs major appliances to help improve customers’ homes. As a Home Depot company, we share a commitment to excellent service and building strong relationships. Are you ready for your next step? From drivers to technicians and beyond, Temco has an opportunity for you to grow your career.
OVERVIEW
It is the primary responsibility of this position to coordinate and manage the customer ordering process. This includes but is not limited to creating order acknowledgements, posting signed order acknowledgements and payments to individual orders, communicating with customers on deliveries and backorders, and answering general order/material questions. Moreover, below details additional responsibilities related to maintaining the customer relationship, as well a general office responsibility.
JOB RESPONSIBILITIES:
- Processing order acknowledgements from inception, recording approval documents on order acknowledgements, accepting payment if applicable, and setting delivery of product.
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Provide clerical and administrative support as necessary.
- Provide showroom support by assisting with customer selection as necessary.
ACCOUNTABILITIES AND PERFORMANCE MEASURES:
- Time Management, Customer Engagement, Attention to Detail, Well Organized
WORK ENVIRONMENT
Requires occasional lifting up to 25 pounds. Must be able to multitask and complete tasks. Must have ability to be work in both an office and warehouse setting Requires occasional exposure to outdoor weather conditions.
REQUIREMENTS/EDUCATION AND EXPERIENCE:
- High school Diploma/GED
- Bilingual preferable
- Ability to type 30-35 words per minute
- Computer skills: Microsoft Office, Outlook
PERSONAL ATTRIBUTES:
- Positive Attitude – Cooperation, Courteous, Friendly, Honest, Respectful
- Teamwork – Collaborative, Team Player, Accept Feedback, Customer Service, Emotional Intelligence, Interpersonal Skills
- Work Ethic – Multi-tasking, Organization, Time management & Efficiency, Strategic Planning, Results Oriented
401(k) Savings Plan with Company match
Medical & Free Dental & Vision
Career Growth Opportunities to Advance Into Leadership RolesTeam – Construction Resources
Location – Boynton Beach, FL
Job ID – 4529774008
Category – Sales Support
Company Overview
Discover a career with Construction Resources and its family of brands — Bell Cabinets, UMI Stone/Opustone, Cancos Tile and Stone, The Jarrell Company, MVP Granite, and Ramos Marble and Granite, where craftsmanship and collaboration meet. For over 50 years, we’ve empowered designers, builders, and remodelers to turn visions into reality. Join a team that values problem-solving, people-first service, and excellence at every level.
OVERVIEW
It is the primary responsibility of this position to coordinate and manage the customer ordering process. This includes but is not limited to creating order acknowledgements, posting signed order acknowledgements and payments to individual orders, communicating with customers on deliveries and backorders, and answering general order/material questions. Moreover, below details additional responsibilities related to maintaining the customer relationship, as well a general office responsibility.
JOB RESPONSIBILITIES:
- Processing order acknowledgements from inception, recording approval documents on order acknowledgements, accepting payment if applicable, and setting delivery of product.
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Provide clerical and administrative support as necessary.
- Provide showroom support by assisting with customer selection as necessary.
ACCOUNTABILITIES AND PERFORMANCE MEASURES:
- Time Management, Customer Engagement, Attention to Detail, Well Organized
WORK ENVIRONMENT
Requires occasional lifting up to 25 pounds. Must be able to multitask and complete tasks. Must have ability to be work in both an office and warehouse setting Requires occasional exposure to outdoor weather conditions.
REQUIREMENTS/EDUCATION AND EXPERIENCE:
- High school Diploma/GED
- Bilingual preferable
- Ability to type 30-35 words per minute
- Computer skills: Microsoft Office, Outlook
PERSONAL ATTRIBUTES:
- Positive Attitude – Cooperation, Courteous, Friendly, Honest, Respectful
- Teamwork – Collaborative, Team Player, Accept Feedback, Customer Service, Emotional Intelligence, Interpersonal Skills
- Work Ethic – Multi-tasking, Organization, Time management & Efficiency, Strategic Planning, Results Oriented
Medical & Dental & Vision
Employee Stock Purchase Program
401(k) Savings Plan with Company match
Employee Assistance ProgramLocation – Boynton Beach, FL
Job ID – 4529774008
Category – Sales Support
Role Overview
OVERVIEW
It is the primary responsibility of this position to coordinate and manage the customer ordering process. This includes but is not limited to creating order acknowledgements, posting signed order acknowledgements and payments to individual orders, communicating with customers on deliveries and backorders, and answering general order/material questions. Moreover, below details additional responsibilities related to maintaining the customer relationship, as well a general office responsibility.
JOB RESPONSIBILITIES:
- Processing order acknowledgements from inception, recording approval documents on order acknowledgements, accepting payment if applicable, and setting delivery of product.
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Provide clerical and administrative support as necessary.
- Provide showroom support by assisting with customer selection as necessary.
ACCOUNTABILITIES AND PERFORMANCE MEASURES:
- Time Management, Customer Engagement, Attention to Detail, Well Organized
WORK ENVIRONMENT
Requires occasional lifting up to 25 pounds. Must be able to multitask and complete tasks. Must have ability to be work in both an office and warehouse setting Requires occasional exposure to outdoor weather conditions.
REQUIREMENTS/EDUCATION AND EXPERIENCE:
- High school Diploma/GED
- Bilingual preferable
- Ability to type 30-35 words per minute
- Computer skills: Microsoft Office, Outlook
PERSONAL ATTRIBUTES:
- Positive Attitude – Cooperation, Courteous, Friendly, Honest, Respectful
- Teamwork – Collaborative, Team Player, Accept Feedback, Customer Service, Emotional Intelligence, Interpersonal Skills
- Work Ethic – Multi-tasking, Organization, Time management & Efficiency, Strategic Planning, Results Oriented
Bonus Eligible401(k) Company MatchingEmployee Stock Purchase ProgramOnsite – These roles offer the opportunity to be part of a team at a specific physical location. Associates in these locations work in person at a local store, warehouse, or office, supporting daily operations and building strong relationships with their teams.
Onsite – These roles offer the opportunity to be part of a team at a specific physical location. Associates in these locations work in person at a local store, warehouse, or office, supporting daily operations and building strong relationships with their teams.
Onsite – These roles offer the opportunity to be part of a team at a specific physical location. Associates in these positions work in person at a local store, warehouse, or office, supporting daily operations and building strong relationships with their teams.
As part of the application process for this role, there will be an on-line assessment. The assessment usually takes about 17 minutes to complete. You will be directed to the assessment link immediately after submitting your application. Once you click on the link, you will need to complete it within 72 hours after starting it. You may stop and restart the assessment as many times as you like within the 72-hour time frame.
During the assessment, we’ll ask you questions about your approach to work and various work-related situations. The questions are based on characteristics that are related to performing successfully in hourly roles at The Home Depot, including:
- Professional Experience
- Learning Potential
- Responsibility
- Customer Focus
If you have a disability and would like to request an accommodation related to the assessment, or you would like to obtain more information about the assessment, click here to learn more.
Healthcare Options
Profit-Sharing Bonuses
Tuition Reimbursement
Discounts on Cell Phones, Gyms, and More
Job Location
1938 High Ridge Road
Boynton Beach, FL
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Building Location
1938 High Ridge Road
Boynton Beach, FL
Once you’ve applied, please come back and apply for other jobs at this location or those nearby.
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