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Inside Sales, Sales Support
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Inside Sales, Sales Support
Location – Mableton, GA
Job ID – 4357108008
Category – Sales Support
Team – Temco Logistics
Location – Mableton, GA
Job ID – 4357108008
Category – Sales Support
Location – Mableton, GA
Job ID – 4357108008
Category – Sales Support
Company Overview
What’s the best place we’ve ever built? The place where we work. At Home Depot, our goal is to provide the highest level of service, the broadest selection of products, and the most competitive prices. As the world’s largest home improvement specialty retailer, we operate more than 2,200 retail stores across North America. And each of our associates are focused one thing — helping our customers build and improve their homes, businesses, and ultimately their lives.
OVERVIEW
The Inside Sales, Sales Support is the pivotal link between sales, purchasing, and logistics, responsible for ensuring all customer orders are accurately processed, fulfilled efficiently, and delivered on time. This role requires exceptional organizational skills, a customer-first mindset, and strong proficiency in utilizing our Enterprise Resource Planning (ERP) system for all operational processes.
Core Duties and Responsibilities
The duties are divided into three key areas, with an emphasis on system proficiency:
I. Order & Billing Management (ERP Focus)
- Order Entry & Data Integrity: Accurately process and enter high volumes of customer sales orders (POs, change orders) directly into the ERP system, ensuring zero tolerance for data errors in pricing, product codes, and customer information.
- Billing & Finance Support: Generate, audit, and dispatch customer invoices, working closely with the accounting team to resolve discrepancies and manage payment terms.
- System Utilization: Serve as a key resource for ERP system usage within the operations department, ensuring proper process flow from order initiation to billing closure.
II. Purchasing & Logistics Coordination
- Procurement: Initiate and track purchase orders for all necessary items, managing inventory levels and vendor relationships to maintain optimal stock and supply.
- Lead Time Management: Proactively monitor vendor production schedules and shipping timelines to determine accurate item lead times; communicate any potential delays or schedule changes immediately to the sales team and customers.
- Logistical Oversight: Coordinate with internal warehouse/logistics teams and external carriers to schedule timely deliveries and coordinate pickups/swaps as needed.
III. Customer Relations & Follow-Up
- Customer Communication: Act as the primary point of contact for all order-related inquiries, including questions on status, lead times, delivery schedules, and product substitutions.
- Customer Service Follow-Ups: Conduct proactive follow-up calls or emails after delivery to ensure customer satisfaction and gather feedback, working to swiftly resolve any post-sale issues.
- Documentation: Maintain up-to-date records of customer communication and order changes within the ERP or CRM system.
Bonus Eligible
401(k) Company Matching
Employee Stock Purchase ProgramTeam – Temco Logistics
Location – Mableton, GA
Job ID – 4357108008
Category – Sales Support
Company Overview
At Temco Logistics, we specialize in last-mile delivery. Our team delivers and installs major appliances to help improve customers’ homes. As a Home Depot company, we share a commitment to excellent service and building strong relationships. Are you ready for your next step? From drivers to technicians and beyond, Temco has an opportunity for you to grow your career.
OVERVIEW
The Inside Sales, Sales Support is the pivotal link between sales, purchasing, and logistics, responsible for ensuring all customer orders are accurately processed, fulfilled efficiently, and delivered on time. This role requires exceptional organizational skills, a customer-first mindset, and strong proficiency in utilizing our Enterprise Resource Planning (ERP) system for all operational processes.
Core Duties and Responsibilities
The duties are divided into three key areas, with an emphasis on system proficiency:
I. Order & Billing Management (ERP Focus)
- Order Entry & Data Integrity: Accurately process and enter high volumes of customer sales orders (POs, change orders) directly into the ERP system, ensuring zero tolerance for data errors in pricing, product codes, and customer information.
- Billing & Finance Support: Generate, audit, and dispatch customer invoices, working closely with the accounting team to resolve discrepancies and manage payment terms.
- System Utilization: Serve as a key resource for ERP system usage within the operations department, ensuring proper process flow from order initiation to billing closure.
II. Purchasing & Logistics Coordination
- Procurement: Initiate and track purchase orders for all necessary items, managing inventory levels and vendor relationships to maintain optimal stock and supply.
- Lead Time Management: Proactively monitor vendor production schedules and shipping timelines to determine accurate item lead times; communicate any potential delays or schedule changes immediately to the sales team and customers.
- Logistical Oversight: Coordinate with internal warehouse/logistics teams and external carriers to schedule timely deliveries and coordinate pickups/swaps as needed.
III. Customer Relations & Follow-Up
- Customer Communication: Act as the primary point of contact for all order-related inquiries, including questions on status, lead times, delivery schedules, and product substitutions.
- Customer Service Follow-Ups: Conduct proactive follow-up calls or emails after delivery to ensure customer satisfaction and gather feedback, working to swiftly resolve any post-sale issues.
- Documentation: Maintain up-to-date records of customer communication and order changes within the ERP or CRM system.
401(k) Savings Plan with Company match
Medical & Free Dental & Vision
Career Growth Opportunities to Advance Into Leadership RolesTeam – Construction Resources
Location – Mableton, GA
Job ID – 4357108008
Category – Sales Support
Company Overview
Discover a career with Construction Resources and its family of brands — Bell Cabinets, UMI Stone/Opustone, Cancos Tile and Stone, The Jarrell Company, MVP Granite, and Ramos Marble and Granite, where craftsmanship and collaboration meet. For over 50 years, we’ve empowered designers, builders, and remodelers to turn visions into reality. Join a team that values problem-solving, people-first service, and excellence at every level.
OVERVIEW
The Inside Sales, Sales Support is the pivotal link between sales, purchasing, and logistics, responsible for ensuring all customer orders are accurately processed, fulfilled efficiently, and delivered on time. This role requires exceptional organizational skills, a customer-first mindset, and strong proficiency in utilizing our Enterprise Resource Planning (ERP) system for all operational processes.
Core Duties and Responsibilities
The duties are divided into three key areas, with an emphasis on system proficiency:
I. Order & Billing Management (ERP Focus)
- Order Entry & Data Integrity: Accurately process and enter high volumes of customer sales orders (POs, change orders) directly into the ERP system, ensuring zero tolerance for data errors in pricing, product codes, and customer information.
- Billing & Finance Support: Generate, audit, and dispatch customer invoices, working closely with the accounting team to resolve discrepancies and manage payment terms.
- System Utilization: Serve as a key resource for ERP system usage within the operations department, ensuring proper process flow from order initiation to billing closure.
II. Purchasing & Logistics Coordination
- Procurement: Initiate and track purchase orders for all necessary items, managing inventory levels and vendor relationships to maintain optimal stock and supply.
- Lead Time Management: Proactively monitor vendor production schedules and shipping timelines to determine accurate item lead times; communicate any potential delays or schedule changes immediately to the sales team and customers.
- Logistical Oversight: Coordinate with internal warehouse/logistics teams and external carriers to schedule timely deliveries and coordinate pickups/swaps as needed.
III. Customer Relations & Follow-Up
- Customer Communication: Act as the primary point of contact for all order-related inquiries, including questions on status, lead times, delivery schedules, and product substitutions.
- Customer Service Follow-Ups: Conduct proactive follow-up calls or emails after delivery to ensure customer satisfaction and gather feedback, working to swiftly resolve any post-sale issues.
- Documentation: Maintain up-to-date records of customer communication and order changes within the ERP or CRM system.
Medical & Dental & Vision
Employee Stock Purchase Program
401(k) Savings Plan with Company match
Employee Assistance ProgramLocation – Mableton, GA
Job ID – 4357108008
Category – Sales Support
Role Overview
OVERVIEW
The Inside Sales, Sales Support is the pivotal link between sales, purchasing, and logistics, responsible for ensuring all customer orders are accurately processed, fulfilled efficiently, and delivered on time. This role requires exceptional organizational skills, a customer-first mindset, and strong proficiency in utilizing our Enterprise Resource Planning (ERP) system for all operational processes.
Core Duties and Responsibilities
The duties are divided into three key areas, with an emphasis on system proficiency:
I. Order & Billing Management (ERP Focus)
- Order Entry & Data Integrity: Accurately process and enter high volumes of customer sales orders (POs, change orders) directly into the ERP system, ensuring zero tolerance for data errors in pricing, product codes, and customer information.
- Billing & Finance Support: Generate, audit, and dispatch customer invoices, working closely with the accounting team to resolve discrepancies and manage payment terms.
- System Utilization: Serve as a key resource for ERP system usage within the operations department, ensuring proper process flow from order initiation to billing closure.
II. Purchasing & Logistics Coordination
- Procurement: Initiate and track purchase orders for all necessary items, managing inventory levels and vendor relationships to maintain optimal stock and supply.
- Lead Time Management: Proactively monitor vendor production schedules and shipping timelines to determine accurate item lead times; communicate any potential delays or schedule changes immediately to the sales team and customers.
- Logistical Oversight: Coordinate with internal warehouse/logistics teams and external carriers to schedule timely deliveries and coordinate pickups/swaps as needed.
III. Customer Relations & Follow-Up
- Customer Communication: Act as the primary point of contact for all order-related inquiries, including questions on status, lead times, delivery schedules, and product substitutions.
- Customer Service Follow-Ups: Conduct proactive follow-up calls or emails after delivery to ensure customer satisfaction and gather feedback, working to swiftly resolve any post-sale issues.
- Documentation: Maintain up-to-date records of customer communication and order changes within the ERP or CRM system.
Bonus Eligible401(k) Company MatchingEmployee Stock Purchase ProgramOnsite – These roles offer the opportunity to be part of a team at a specific physical location. Associates in these locations work in person at a local store, warehouse, or office, supporting daily operations and building strong relationships with their teams.
Onsite – These roles offer the opportunity to be part of a team at a specific physical location. Associates in these locations work in person at a local store, warehouse, or office, supporting daily operations and building strong relationships with their teams.
Onsite – These roles offer the opportunity to be part of a team at a specific physical location. Associates in these positions work in person at a local store, warehouse, or office, supporting daily operations and building strong relationships with their teams.
As part of the application process for this role, there will be an on-line assessment. The assessment usually takes about 17 minutes to complete. You will be directed to the assessment link immediately after submitting your application. Once you click on the link, you will need to complete it within 72 hours after starting it. You may stop and restart the assessment as many times as you like within the 72-hour time frame.
During the assessment, we’ll ask you questions about your approach to work and various work-related situations. The questions are based on characteristics that are related to performing successfully in hourly roles at The Home Depot, including:
- Professional Experience
- Learning Potential
- Responsibility
- Customer Focus
If you have a disability and would like to request an accommodation related to the assessment, or you would like to obtain more information about the assessment, click here to learn more.
Healthcare Options
Profit-Sharing Bonuses
Tuition Reimbursement
Discounts on Cell Phones, Gyms, and More
Job Location
595 Discovery Place
Mableton, GA
Don’t forget to look for other jobs in area of interest!
Building Location
595 Discovery Place
Mableton, GA
Once you’ve applied, please come back and apply for other jobs at this location or those nearby.
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