The Senior Business Analyst focuses on strategic ownership, managing high-complexity cross-functional initiatives, and navigating ambiguity to drive business value.

The Senior Business Analyst is responsible for driving effective initiative management within an assigned category, serving as a key point of contact for cross functional partnerships This role focuses on onboarding, maintaining, and optimizing various workstreams, while ensuring strong collaboration, service levels, and operational execution. The Senior Analyst partners closely with strategic partners to identify opportunities, resolve issues, and recommend strategies that improve processes, sales and partnerships.

In addition, this role provides analytical support to inform decision-making and support the Pro Merchandising team in achieving sales, margin, and operational goals. The Senior Analyst takes ownership of initiatives, drives alignment, and contributes to broader Pro strategies including supplier enablement, product training, and continuous improvement efforts.

Key Responsibilities:

• 10% – Assortment Execution – Assist Pro Associate Merchant with business reviews of category on a regular basis to determine changes to product mix and better optimize Pro assortment within Flatbed Distribution Centers and Direct Fulfillment Centers

• 30% – Cross-Functional Communication and Support – Respond to outside salesforce and vendor inquiries with a sense of urgency to resolve issues. Partner with core merchandising to ensure assortment, inventory, and pricing strategies are aligned to support the complex Pro purchase. Approve quotes and works with Outside Sales Representatives on complex projects, requiring an understanding of retail finance, markdowns, and economic costs

• 40% – Pro Merchandising Execution – Ensure execution of the Pro Merchandising strategy across all fulfillment channels by managing product information for an assigned category. Complete analysis to suggest assortment, supplier, and pricing enhancements to further grow sales for the category with the Outside Sales team

• 20% – Pro Merchandising Strategy – Support key special projects to drive strategy including product knowledge training and supply chain initiatives. Own strategy for initiatives in assigned project category, including specific product lines within a larger category and recommends changes to Pro and core merchandising partners

Direct Manager/Direct Reports:

• This position reports to the HDQC Manager, Catalog Operations.

• This position has no direct reports.

Travel Requirements:

• Typically requires overnight travel less than 10% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be eighteen years of age or older.

• Must be legally permitted to work in the United States.

Preferred Qualifications:

• Working knowledge of Microsoft Office Suite

• Demonstrated ability to collaborate and work effectively with cross-functional teams

• Excellent written and verbal communication skills

• Previous experience in merchandising, retail planning, and vendor management

• Proven analytical and execution skills in a merchandising or retail environment

• Understanding of the wholesale business model to quote and assist sales teams

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

• No additional education

Minimum Years of Work Experience:

• 2

Preferred Years of Work Experience:

• No additional years of experience

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• None

Certifications:

• None

Competencies:

• None