Contractors’ Warehouse —
HDQC Director of Complex Quoting Operations
Location
Atlanta, GA
Category
Sales
Type
In-store and Distribution Center Hourly
Job ID
179474
Bonus Eligible
401(k) Company Matching
Employee Stock Purchase Program
Standard Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Education Required:
The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent degree in a field of study related to the job.
Years of Relevant Work Experience:
10 years
Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
HDQC Director of Complex Quoting Operations
We are looking for a self-motivated and results-driven Director to lead and manage our organization’s Complex Quoting business activities and operations and to develop and implement effective business strategies and programs that will dramatically grow our market share by over $1B in the next 3-5 years. The Director’s responsibilities will include driving profitably revenue growth, leading complex business operations, monitoring and motivating staff, defining and reporting on organizational KPIs, ensuring exceptional customer (Field) service, improving complex quoting end-to-end processes-including collaborating with cross-functional partners, engaging with vendors to help win bids on large and complex quotes, hiring, training, mentoring and developing employees, identifying new business opportunities, and monitoring financial performance. Your entrepreneurial spirit, passion and vision in directing business functions will assist our organization in maintaining strong relationships with Field, Merchandising, and Operational stakeholders, generating new business, increasing staff productivity, improving service, ensuring business scalability and meeting business objectives.
The successful candidate for this role should possess excellent communication skills, superior knowledge of complex business functions, exceptional analytical skills, and strong leadership qualities. The Director will be accountable for all business activities, support staff development, operational efficiency, disruptive sales and profit growth, healthy relationships with key stakeholders, and overall growth objectives. You will be successful if you are customer-obsessed, have a bias for action, value servant leadership, exhibit leadership courage, have the ability to disagree and commit when necessary, seek first to understand, and are a pragmatic futurist.
Director Responsibilities:
- Overseeing daily business operations.
- Developing and implementing growth strategies.
- Training, Mentoring and Developing managers and staff. Team size 40+ with potential to grow by factors as volume scales and grows.
- Growing revenue while improving profitability.
- Hiring employees.
- Evaluating performance and productivity
- Researching and identifying future growth opportunities.
- Generating reports and giving presentations.
Preferred Requirements:
- Bachelor’s Degree or higher in business management or similar
- Industry experience in complex quoting, blueprint takeoffs / estimating, complex project services, construction project management, home improvement, and/or inside sales highly preferred
- Experience developing collaborative relationships across teams and with customers
- Robust, scalable business process development experience
- Broad knowledge of various business functions
- Strong servant leadership qualities and champion of The Home Depot values
- Highly organized with excellent communication skills
- Strong work ethic
- Good interpersonal skills
- Meticulous attention to detail
Major Tasks, Responsibilities & Key Accountabilities:
- 25% Strategy Development: Develop a comprehensive operations strategy in sync with The Home Depot’s Pro operating model. Directs and leads strategic projects focused on growth and strategic planning to drive $2B in growth over the next 3-5 years, requiring frequent & tailored communication to numerous and various stakeholders.
- 25% Operational Execution: Develop a comprehensive operations strategy in sync with QuoteCenter OGSM. Directs and leads strategic projects focused on growth and strategic planning to drive QC from $2B to 5B over the next 4 years, requiring frequent & tailored communication to numerous and various stakeholders.
- 25% Financial Management: Owns top line sales and gross margin, develops forward-looking action plans and reports to business leaders on a routine basis. Evaluate and advise on the impact of long-range planning, introduction of new programs/strategies and regulatory action.
- 25% Leadership: Leads, plans, coordinates teams in an efficient manner to effectively perform programs and processes; utilizes metrics to track performance and manage workload. Ensures operational processes and procedures are compliant and consistent with established policies. Communicates, hires, trains, and develops team as a cohesive and high-performing unit.
Nature and Scope:
Position reports to Senior Director of QuoteCenter
This position has 4-6 direct reports with a team of 40+ associates and growing
Environmental Job Requirements:
Environment:
1. Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Travel:
Typically requires overnight travel less than 10% of the time.
Paid parental leave to bond with your new addition
401(K) savings plan with company match
Merit increases and performance bonuses
On-the-spot recognition and rewards for a job well done
HDQC Director of Complex Quoting Operations
We are looking for a self-motivated and results-driven Director to lead and manage our organization’s Complex Quoting business activities and operations and to develop and implement effective business strategies and programs that will dramatically grow our market share by over $1B in the next 3-5 years. The Director’s responsibilities will include driving profitably revenue growth, leading complex business operations, monitoring and motivating staff, defining and reporting on organizational KPIs, ensuring exceptional customer (Field) service, improving complex quoting end-to-end processes-including collaborating with cross-functional partners, engaging with vendors to help win bids on large and complex quotes, hiring, training, mentoring and developing employees, identifying new business opportunities, and monitoring financial performance. Your entrepreneurial spirit, passion and vision in directing business functions will assist our organization in maintaining strong relationships with Field, Merchandising, and Operational stakeholders, generating new business, increasing staff productivity, improving service, ensuring business scalability and meeting business objectives.
The successful candidate for this role should possess excellent communication skills, superior knowledge of complex business functions, exceptional analytical skills, and strong leadership qualities. The Director will be accountable for all business activities, support staff development, operational efficiency, disruptive sales and profit growth, healthy relationships with key stakeholders, and overall growth objectives. You will be successful if you are customer-obsessed, have a bias for action, value servant leadership, exhibit leadership courage, have the ability to disagree and commit when necessary, seek first to understand, and are a pragmatic futurist.
Director Responsibilities:
- Overseeing daily business operations.
- Developing and implementing growth strategies.
- Training, Mentoring and Developing managers and staff. Team size 40+ with potential to grow by factors as volume scales and grows.
- Growing revenue while improving profitability.
- Hiring employees.
- Evaluating performance and productivity
- Researching and identifying future growth opportunities.
- Generating reports and giving presentations.
Preferred Requirements:
- Bachelor’s Degree or higher in business management or similar
- Industry experience in complex quoting, blueprint takeoffs / estimating, complex project services, construction project management, home improvement, and/or inside sales highly preferred
- Experience developing collaborative relationships across teams and with customers
- Robust, scalable business process development experience
- Broad knowledge of various business functions
- Strong servant leadership qualities and champion of The Home Depot values
- Highly organized with excellent communication skills
- Strong work ethic
- Good interpersonal skills
- Meticulous attention to detail
Major Tasks, Responsibilities & Key Accountabilities:
- 25% Strategy Development: Develop a comprehensive operations strategy in sync with The Home Depot’s Pro operating model. Directs and leads strategic projects focused on growth and strategic planning to drive $2B in growth over the next 3-5 years, requiring frequent & tailored communication to numerous and various stakeholders.
- 25% Operational Execution: Develop a comprehensive operations strategy in sync with QuoteCenter OGSM. Directs and leads strategic projects focused on growth and strategic planning to drive QC from $2B to 5B over the next 4 years, requiring frequent & tailored communication to numerous and various stakeholders.
- 25% Financial Management: Owns top line sales and gross margin, develops forward-looking action plans and reports to business leaders on a routine basis. Evaluate and advise on the impact of long-range planning, introduction of new programs/strategies and regulatory action.
- 25% Leadership: Leads, plans, coordinates teams in an efficient manner to effectively perform programs and processes; utilizes metrics to track performance and manage workload. Ensures operational processes and procedures are compliant and consistent with established policies. Communicates, hires, trains, and develops team as a cohesive and high-performing unit.
Nature and Scope:
Position reports to Senior Director of QuoteCenter
This position has 4-6 direct reports with a team of 40+ associates and growing
Environmental Job Requirements:
Environment:
1. Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Travel:
Typically requires overnight travel less than 10% of the time.
Standard Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Education Required:
The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent degree in a field of study related to the job.
Years of Relevant Work Experience:
10 years
Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Hybrid – An associate in a hybrid role blends in-office and remote/virtual working to complete their job duties. An associate may be required to work from a designated Home Depot location on some days, and may work from a virtual/remote location on others. We also refer to this as location – flex.
Learn more about our 4 different work locations. Additional information will be provided during the application process.As part of the application process for this role, there will be an on-line assessment. The assessment usually takes about 17 minutes to complete. You will be directed to the assessment link immediately after submitting your application. Once you click on the link, you will need to complete it within 72 hours after starting it. You may stop and restart the assessment as many times as you like within the 72-hour time frame.
During the assessment, we’ll ask you questions about your approach to work and various work-related situations. The questions are based on characteristics that are related to performing successfully in hourly roles at The Home Depot, including:
- Professional Experience
- Learning Potential
- Responsibility
- Customer Focus
If you have a disability and would like to request an accommodation related to the assessment, or you would like to obtain more information about the assessment, click here to learn more.
Healthcare Options
Profit-Sharing Bonuses
Tuition Reimbursement
Discounts on Cell Phones, Gyms, and More
