Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
1 or more years of experience a customer service
Equipment rental experience preferred
Light construction and landscape equipment knowledge
Experience using parts, service, and operator manuals
Proficient with Microsoft Office Suite (MS Word, Excel, Power Point, Outlook)
The knowledge, skills and abilities typically acquired through the completion of a high school diploma or equivalent experience related to the job
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to sit, stand, walk, stoop, kneel. The physical demands described here are representative of those that must be done by an employee to successfully perform the essential functions of this role.
2-5 years Customer Service/Call Center experience
Problem solving ability, including ability to quickly determine solution
Good listening and organization skills, and multitasking abilities
Has a sense of urgency and is able to enlist the aid and support of other departments to resolve issues in a timely manner
Ability to explore alternative solutions to reach outcomes that gain all parties support and acceptance
Excellent written and verbal communication skills
Must be available for a flexible work schedule: Evening/Weekend schedule is required
Knowledge, Skills, Abilities and Competencies: