Measurement Specialist, Flooring

Location
Harrison, AR

Category
Home Services Sales & Installations

Type
Outside Sales

Job ID
149580

Bonus Eligible
401(k) Company Matching
Employee Stock Purchase Program

COVID PRECAUTIONS

Health and temperature checks at all locations
Associates are required to wear a mask
Required social distancing measures throughout buildings
Increased cleaning frequency and enhanced sanitation efforts
MINIMUM QUALIFICATIONS
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
  
Education Required: The knowledge, skills and abilities typically acquired through the
completion of a high school diploma and/or GED. 

Years of Relevant Work Experience: 1 years

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Knowledge, Skills, Abilities and Competencies:
• Skilled at consistently providing outstanding customer service,
following through on responsibilities to customers and recovering from any
errors made.

• Demonstrated ability to complete projects and assignments accurately,
catching errors before completion, despite a large workload, competing demands
and a fast paced environment.

• Demonstrated ability to effectively communicate with customers.

• Ability to set priorities, plan and coordinate work activities and obtain and
manage resources so that work objectives are accomplished on time.

• Associates must have strong computer skills, and understanding for CAD like
applications.

POSITION PURPOSE
The Measure Technician works independently in a traveling field role in support of Home Depot’s Measurement Services center. The Technician’s role is to provide quality professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. The position is directly responsible for creating, maintaining and improving customer relationships while interacting with customers on a daily basis during sales, product inquiry, taking on-site home measurements and coordinating installations in conjunction with the Measurement Services center. The position is also directly responsible for providing a positive customer experience, accurate measurements, entering and transmitting measurements by a CAD tablet and various related department goals.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

90% – Providing customer service by assessing customer needs, communicating with customers and conducting home measures.
10% – Review and edit of drawings in the CAD tablet.

NATURE AND SCOPE

This position reports to Field Manager.
This position has 0 direct reports.

ENVIRONMENTAL JOB REQUIREMENTS
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. 

Travel: 
Typically requires overnight travel less than 10% of the time.

Pay Range

Benefits

Paid parental leave to bond with your new addition

401(K) savings plan with company match

Merit increases and performance bonuses

On-the-spot recognition and rewards for a job well done

See More Benefits

POSITION PURPOSE
The Measure Technician works independently in a traveling field role in support of Home Depot’s Measurement Services center. The Technician’s role is to provide quality professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. The position is directly responsible for creating, maintaining and improving customer relationships while interacting with customers on a daily basis during sales, product inquiry, taking on-site home measurements and coordinating installations in conjunction with the Measurement Services center. The position is also directly responsible for providing a positive customer experience, accurate measurements, entering and transmitting measurements by a CAD tablet and various related department goals.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

90% – Providing customer service by assessing customer needs, communicating with customers and conducting home measures.
10% – Review and edit of drawings in the CAD tablet.

NATURE AND SCOPE

This position reports to Field Manager.
This position has 0 direct reports.

ENVIRONMENTAL JOB REQUIREMENTS
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. 

Travel: 
Typically requires overnight travel less than 10% of the time.
MINIMUM QUALIFICATIONS
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
  
Education Required: The knowledge, skills and abilities typically acquired through the
completion of a high school diploma and/or GED. 

Years of Relevant Work Experience: 1 years

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Knowledge, Skills, Abilities and Competencies:
• Skilled at consistently providing outstanding customer service,
following through on responsibilities to customers and recovering from any
errors made.

• Demonstrated ability to complete projects and assignments accurately,
catching errors before completion, despite a large workload, competing demands
and a fast paced environment.

• Demonstrated ability to effectively communicate with customers.

• Ability to set priorities, plan and coordinate work activities and obtain and
manage resources so that work objectives are accomplished on time.

• Associates must have strong computer skills, and understanding for CAD like
applications.

Home Depot store employee, cashier, entering data on a touchscreen

Healthcare Options
Profit-Sharing Bonuses
Tuition Reimbursement
Discounts on Cell Phones, Gyms, and More

COVID PRECAUTIONS

Thermometers and masks provided for associates
Daily health and temperature checks at all locations
Associates are required to wear a mask
Required social distancing measures throughout buildings
Increased cleaning frequency and enhanced sanitation efforts

Job Location

Harrison, AR

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