This position is responsible driving customer-facing and back-end projects for their designated product line Global Custom Commerce. Product Managers will also support in-depth business reviews, present to senior management, and support promotions with the site merchandising, marketing, and technology teams. Importantly, the incumbent must be able to work at the strategic level (generating bold and innovative ideas for growth) and at the tactical level (analyzing data, solving problems). Product Manager will help monitor and drive the business on all aspects of demand, customer experience, and conversion. The Product Manager should be passionate about the customer and the E-commerce industry and must have proven analytical capability and the ability to multi-task and thrive in a fast-paced environment.
Why work here? Our entrepreneurial roots and maverick mentality, coupled with the resources and backing of the #1 home improvement retailer in the world, The Home Depot, is a unique opportunity for you to be a transformative retail disrupter. Plus, GCC is the world s largest online window covering company, and we ve got a demonstrably awesome 20-year track record. From our open-floor office to our open-door ethos, our culture is rooted in improving, evolving, and having fun (we re pretty serious about cake, cook-offs, ping pong, meaningful work and exciting projects). Most importantly, our team members are always inspired, engaged, and ready for growth.
That means you ll have the resources and the runway to create truly magical, out-of-the-box work. Moreover, you will play an important role in leveraging our culture, people, systems, processes, and technology ? ultimately to provide incredible customer and associate experiences, while growing business for GCC and The Home Depot. This is your chance to be part of something big, in a small start-up environment.
We re ranked as one of The Top 5 Workplaces in Texas and have consistently won the following awards: The Best Place to Work in Houston (Houston Business Journal), Houston s Top Workplaces (Houston Chronicle) and Houston s Best and Brightest.
MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
20%- Gain a thorough understanding of customer needs, both existing and potential, and use that knowledge to help deliver site features that provide Global Custom Commerce customers with an unparalleled shopping experience.
20%- Forecast, monitor, analyze and report on the product line.
20%- Conduct financial analysis and assist in the creation of business plans for new opportunities.
10%- Create business requirements and drive improvements to customer-facing site features, back end systems, and new business models.
10%- Apply a thorough understanding of the E-commerce industry, its seasonality and global business trends/events, and continually monitor competitor/industry developments.
10%- Drive projects and promotions with site merchandising, web development, and design teams.
10%- Identify and assess value of technology licensing with new vendors to deliver on innovative customer experience features.
NATURE AND SCOPE
Position reports GC Sr Manager Category Experience
This position has 0 direct reports
ENVIRONMENTAL JOB REQUIREMENTS
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically requires overnight travel less than 10% of the time.