The Sr. Manager of Analytics role is a critical component of GCC’s growth strategy for the next 3 years. The role reports to the COO. This person will manage a team of high caliber data scientists and business analysts. This role will combine a subject-matter expert knowledge of techniques in data science with solid business acumen to unlock value within the ecommerce ecosystem of GCC and Home Depot.
The Sr. Manager of Analytics will also play a role where he/she develops and applies analytical algorithms and methods where possible, with a view of driving and enhancing data systems and streamlining business processes. In this capacity, he/she will strive to improve the quality of analytics solutions on a consistent basis, leading the creation of advanced models, algorithms, and big data analysis – such as regressions, clustering, and machine learning-based consumer insights – for priority business use cases. It is also the duty of this leader and the team to validate, interpret, and create reports on results of these models for senior management, departmental heads, and relevant stakeholders.
This role is responsible for all facets of the organization’s mid to long-range strategy formulation, planning, program management, and the support of Data Science, business analytics activities. This leader and greater team act as an internal consultant to the organization’s leadership, evaluating topics of interest and making recommendations for action in alignment with the company’s overall strategy; responsible for competitive analysis and benchmarking; translates vision into strategic programs and is accountable for end-to-end implementation success; acts as the cross-functional strategic partner to all internal homedepot.com departments and other enterprise organizations, including merchandising, marketing, supply chain, store operations, IT, and finance; provides supporting analytics and insights for all initiatives as well as operational business intelligence and KPI reporting for contact center operations.
MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
40% – Strategic Planning: Lead team in developing and maintaining mid to long- range strategic road maps, creating requisite business cases, competitive analyses, and driving program alignment across partner organizations from inception to implementation. Supports annual strategic planning process.
20% – Program Management: Translates strategic vision and road maps into executable programs and leads team in realizing successful implementations. Acts as cross-functional strategic partner to homedepot.com and enterprise organizations in aligning program resources and priorities.
20% – Data Science, Analytics and Reporting: Owner of blinds.com Data Science, reporting development resources as well as ownership of ad-hoc analysis, scorecards, and KPI generation processes. Supports the broader online team with data, reporting, and analysis.
10% – Communication: Develops and presents to multiple levels of senior leadership, cross-functional groups, peers, and functional groups of associates in support of special projects, strategic initiatives, and KPI readouts.
10% – Coaching and Development: Communicates effectively as a leader to develop talent on the team to provide best-in-class capabilities. Meets regularly with team members and peers. Responsible for reviews and performance management.
NATURE AND SCOPE
This position reports to Director Strategy and Workforce.
This position has 5 direct reports.
ENVIRONMENTAL JOB REQUIREMENTS
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically requires overnight travel 5% to 20% of the time.
Additional Environmental Job Requirements: