***TWO Positions Available***
One Selected Candidate will support THD Rental / One Selected Candidate will support Compact Power Equipment Services
The Home Depot Rental operates in over 1100 locations of The Home Depot across the US and Canada, offering large towable equipment, tools, trucks and trailer rental along with on-site equipment delivery. The large equipment fleet includes trenchers, chippers, mini-excavators, skid steers, aerial work platform equipment, and tractor loader backhoes among others. We have a large team of highly trained technicians, shop techs, and VIP Delivery Technicians and customer care associates throughout the United States and Canada.
Compact Power Equipment Services is comprised of over 300 talented and highly trained professional technicians to deliver comprehensive management of commercial equipment including installation, repair, preventative maintenance and parts management. We are dedicated to investing in advanced technology and the continued training of Support and Field Service Professional teams with the singular goal of optimizing the efficiency, safety and productive life span of our customers’ mechanical assets.
Identify, distinguish and analyze multiple components of a problem and then document business requirements to help drive IT projects and bring value to the Home Depot through technology. Participate in driving processes for specific areas of responsibilities and complete project tasks as assigned by managers.
MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
Use strategic thinking to see the big picture, determine the problem and understand fundamental parts of the problem.
Prepare and deliver insights and recommendations based on analyses. Assist with documenting change requests, business requirements, and workflows for the IT team. Interpret data based on specific knowledge of statistics and procedures used. Provide data to all managers to support decision making.
Provide input on forecast based on knowledge of product and technology.
Provide input on strategy based on knowledge of industry and technology trends. Provide customers with specialized information from a variety of resources. Facilitate workout problem-solving sessions with multiple groups of people.
Synthesize findings and derive conclusions from analyses and make oral/written recommendations to upper management. Execute tasks related to core operations projects and/or process improvements. Execute day to day processes related to their areas of responsibility. Communicate issues and roadblocks related to their areas of responsibility.