Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:
This position is very active and requires standing and walking daily. Driving for extended periods of time. Working conditions may include working indoors and outdoors in cold, hot and damp areas. The physical demands described here are representative of those that must be done by an employee to successfully perform the essential functions of this role.
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Years of Relevant Work Experience: 5 years
Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
Associates Degree or higher preferred, must have High School Diploma or GED / Technical or Trade School
Five (5) years or more of experience in manufacturing, equipment maintenance or related industry.
Knowledge of light industrial equipment.
Demonstrated leadership skills with the ability to performance manage a team.
Working knowledge of SLA agreements.
Ability to respond to common inquiries or complaints from customers, doing what is necessary to exceed customer expectations, and optimize and grow the business.
Ability to work collaboratively with store level and field level colleagues in order to create the best customer experience possible.
Effective verbal and written communication with managers, customers and peers.
Ability to interpret financial statements and performance reporting, define problems, collect data, establish facts, draw valid conclusions and make appropriate operational changes in response.
Working knowledge of key categories of CPE/THD equipment, including basic applications, features, benefits and safety issues.
Capable of implementing best practices in transferring equipment servicing knowledge.
Previous P & L responsibilities preferred.
One (1+) years in a regional role preferred.
Proficient in MS Office Suite with Word, Excel and Outlook.
Valid driver s license for the state in which you live and work.
Good driving record.
Knowledge, Skills, Abilities and Competencies: Customer / Client Focus
Professionalism / Credibility
Time Management Skills
Decision Making Skills