Contact Centers

As consumers' shopping and communications habits change, our online contact centers have various means to support the customer’s journey.  We communicate with customers and stores via phone, chat, mobile and e-mail to ensure that issues are handled and questions are answered with a high commitment to knowledge, timeliness and solutions.
Answer the Call

Get to know the centers

The Home Depot operates contact centers around the country. Take a look around.

  • Ogden, Utah
    Ogden, Utah

    Ogden, Utah

    Contact Centers

    These centers focus on being a virtual front line for The Home Depot stores and connect with customers via phone, email and web based chat functionality by supporting the customer’s journey via research for product/project to after sale support.

    Learn More Apply Now
  • Oak Park, Michigan
    Oak Park, Michigan

    Oak Park, Michigan

    Home Services Centers

    Our centers are known for our measurement services and creating on-site digital floor plans for use in many applications from flooring to marketing purposes. Our core functions are to provide customer service on previous completed flooring jobs, converting completed flooring measures to final sales for carpet and hard surface product installation, as well as sales retention.

    Learn More Apply Now
  • Tempe, Arizona
    Tempe, Arizona

    Tempe, Arizona

    Contact Centers

    These centers focus on being a virtual front line for The Home Depot stores and connect with customers via phone, email and web based chat functionality by supporting the customer’s journey via research for product/project to after sale support.

    Learn More Apply Now
  • Vancouver, Washington
    Vancouver, Washington

    Vancouver, Washington

    Quote Centers

    Our focus is to provide accurate, timely material quotes, coupled with best solutions to address our contractors and internal associate’s needs. We reflect our core values with every interaction while providing the best customer service to our contractors and internal associates. Our centers take part in connecting our stores with our virtual customers.

    Learn More Apply Now
  • Kennesaw, Georgia
    Kennesaw, Georgia

    Kennesaw, Georgia

    Contact Centers

    These centers focus on being a virtual front line for The Home Depot stores and connect with customers via phone, email and web based chat functionality by supporting the customer’s journey via research for product/project to after sale support.

    Learn More Apply Now
  • Boca Raton, Florida
    Boca Raton, Florida

    Boca Raton, Florida

    Home Services Centers

    Our centers assist our sales team with scheduling and qualifying leads specifically for cabinet refacing, closet organization and bathroom remodeling. We also focus on providing best-in-class customer service to our internal sales team and ensure our customers are aware every step of the way with their home project.

    Learn More Apply Now
  • Atlanta, Georgia
    Atlanta, Georgia

    Atlanta, Georgia

    Home Services Centers

    Our centers assist our sales team with scheduling and qualifying leads specifically for cabinet refacing, closet organization and bathroom remodeling. We also focus on providing best-in-class customer service to our internal sales team and ensure our customers are aware every step of the way with their home project.

    Customer Care Centers

    Our Customer Care Center focuses on first contact resolution related to customer inquiries. Our other support contact centers focus and support various human resource functions, as well as, providing solutions to our internal and external customers’ needs.

    Learn More Apply Now

Featured Centers

  • Ogden, Utah

    Ogden, Utah

    Our Ogden Contact Center is located approximately 40 miles north of Salt Lake City in one of the best areas in the country. If you love the outdoors, snow skiing, hiking and mountain biking are all commonplace in Ogden. But, there's also a thriving art and theater community too. Come see why Forbes magazine named Ogden one of its top cities to raise a family.

    Learn More Apply Now
  • Tempe, Arizona

    Tempe, Arizona

    Our newest Contact Center is located in Tempe, Arizona. With a great climate, a growing economy, and a flourishing arts and music scene, it is a great up-and-coming Arizona city.

    Learn More Apply Now

Contact Center Features

Fun break area with self-service snack market, ping pong and video games.
Relaxation room for quiet reflection, napping or reading during scheduled breaks.
Free on-site exercise facilities.
Our Customer Care family operates as an extension of our great stores. We are passionate about the opportunity to invest in our associates, watch them thrive and be successful, all in the continuation of our great customer service legacy.Read more »
Steve M. - Sr. Director Customer Care
I find that The Home Depot values wheel is a cog in my soul, as these are ideals we can take with us wherever life carries us – they are the thread of the very fabric of our success! I take pride in knowing that what I do makes a difference in people’s lives, in knowing I had that kind of impact. By following through with a task each day, I can live by these ideals. We all have purpose and we all contribute to build something more than a home improvement outlet people can rely on to improve their lives. We are the face of true customer service! This is something to be excited about!Read more »
Steven W. - Customer Service Representative
The clients are great, the environment is wonderful, but most of all the managers and supervisors are always there to help. Here at the call center, we pride ourselves on providing world class customer service, and being in one of the top sales programs in the nation right now, I can personally stand behind that statement. I have seen many people overcome their fears, and when hard times have come, the call center has stepped it up to help those individuals out. If someone is looking for a fun, energetic, supportive and enthusiastic environment to work in, look no further.Read more »
Samuel H. - Customer Service Representative
I began my career here at The Home Depot on October 2011 as a Customer Service Representative in Baton Rouge, LA. I seized the opportunity to relocate to the contact center in Kennesaw, GA where I am currently a Customer Service Team Lead. In this role I develop, coach, lead and motivate customer service associates. During my employment at The Home Depot I have built relationships with wonderful people who have invested time in developing me for my next career opportunity. The Home Depot is not just a job it is a career and a wonderful place to work and I am happy to be a part of The Home Depot family.Read more »
Lizette C. - Customer Service Team Lead

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Ready to join the team?

Do you enjoy a fast-paced environment where you can help people every day? Are you a problem solver who puts the customers' needs first? If so, then you'll find the perfect fit at The Home Depot.